Lead Service Technician

Position Overview

dormakaba is seeking a Lead Service Technician based in Austin, TX. The Lead Service Technician is the key organizer and communicator to run large (over $100,000 revenue in labor) projects or long-term (over 1 month) engagement installations in the field.

This position will work remotely in the field in Austin, TX for a second shift assignment (5pm-1am) with a base pay range of $ 35/hr. – 38/hr. The assignment is expected to last for 12 months. Mandatory overtime as needed.

What You Will Do

• Lead National Install Team Installers
• Communicate job site progress, issues and conflict resolution with end users on site
• Serve as company liaison by sharing consistent reports of job progress to customers and internal stakeholders
• Assure the project is completed as efficiently as possible
• Mentor and develop National Account Technicians to become Regional Technicians
• Provide technical training/certification to End Users, Distribution Partners, Integrators, Technicians, and Sales Staff
  
  

What we require

• Commercial door hardware experience
• A valid state driver’s license, without restrictions
  
  

What we prefer

• Associated degree in a technical field
• 3 years of experience
  
  

What we offer

• Taking Care of our employees on day one with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being.
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One.
• Supporting your career development with our Tuition Reimbursement Program.
• Robust culture supporting internal advancement with our Learn and Grow Program.
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!
  
  

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.

Work in a place where you matter – apply now!