What are the responsibilities and job description for the Area Manager - DK Energy Services position at Dorf Ketal?
JOB TITLE: Area Manager
DEPARTMENT: Sales & Service
REPORTS TO: District Manager or Regional Manager
SUMMARY: The Area Manager manages and grows relationships within one or more accounts, while providing leadership and mentorship to others in the Sales Team. Focused on delivering chemical solutions tailored to the customers’ production operations, including flow assurance, corrosion and scale control, emulsion breaking, and sour gas mitigation. Acts as a point of contact for the customer, ensuring program performance, addressing technical challenges, and identifying opportunities to optimize chemical usage and field outcomes. They will ensure consistency in technical and customer service levels as well as manage customer relationships by assisting account/technical representatives on sales calls, surveys and recommendations. Works in close collaboration with field personnel, lab teams, and operations. This is a senior-level sales role providing entry-level supervision to Account Managers and/or Sales Reps on one or more accounts; reports to District Manager.
DUTIES AND RESPONSIBILITIES:
- Generates and develops added-value business with existing clients to meet specified production goals.
- Manages consistent growth within particular client base.
- Makes and develops contacts with selected clients and strategic partners.
- Maintains and develops client relations for new and larger established existing clients, assuring all existing clients are contacted regularly to ensure customer satisfaction and develop need-based marketing relations.
- Develops customer relations including but not limited to sales leads, research, warm calls, qualifying leads, developing leads, and customer service.
- Closely interacts with customer service and supply chain team.
- Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts.
- Seeks and creates opportunities to expand business with current clients’ identifying further business needs and presents a solution.
- Grows existing accounts and prospective clients to full potential and generates maximum revenue on a long-term basis.
- Attends conventions, conferences, and trade shows as needed; prepares post-event reports and analysis.
- Analyzes existing and anticipated client needs and promote company services to meet such requirements.
- Manages the preparation and implementation of sales and business development plans, sales forecasts and strategies.
- Formulates the overall objectives and strategy to develop a high-value relationship within all areas.
- Understands prospective client’s culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision makers.
- Functions as liaison between client companies and operations staff.
- Promotes company endorsed programs and services.
- Support and assist in implementing and maintaining certified management systems ascribed to DK such as ISO 9001. Identify training needs of personnel. Promote awareness of risks and opportunities associated with their work. Maintain an understanding of the Quality policy and how they personally contribute to meeting DK objectives and goals
- Support and assist in implementing and maintaining the RCMS program. Identify training needs of personnel. Promote awareness of the RCMS guiding principles and Dorf Ketal's HSSE policy, objectives and goals in addition to how they can contribute to them
- Other projects as required.
QUALIFICATIONS:
- Required Skills/Abilities:
- Excellent verbal/written communication skills, presentation skills, and problem-solving ability
- Ability to be a team player
- Ability to obtain all necessary clearances and certifications
- Skilled in Microsoft Office
- Strong problem-solving ability with customers, personnel, operations, and chemical solutions
- Ability to travel moderately to frequently
- Education/Experience:
- Bachelor’s Degree preferred, relevant work experience may be considered in lieu of degree
- 10 years of experience in oil and gas industry with progressive experience
- Oilfield Chemical Service experience is preferred