What are the responsibilities and job description for the Office Manager & Employee Experience Specialist position at DoorLoop?
About DoorLoopDoorLoop is property management software built for speed and the smart choice for people who take growth seriously. With offices in Miami, New York City, and Tel Aviv, we’re a global company helping property owners and managers move faster, scale smarter, and get real support, real fast.We’re proudly People First. That’s why we’re a Certified Great Place to Work, recognized by Forbes as one of America’s Best Startup Employers (2024 & 2025), and highly rated on Glassdoor.MissionDoorLoop is hiring an energetic, organized, and service-minded Office Manager & Employee Experience Specialist to serve as the heartbeat of our New York office. In this role, you’ll create a welcoming, high-functioning workspace, lead culture and employee experience initiatives, and provide outstanding support to employees, candidates, and guests. You will ensure the office runs smoothly day-to-day, elevate the onsite experience, and bring positive energy into a fast-paced, collaborative environment.Responsibilities: Maintain a clean, organized, and high-functioning NY office that reflects DoorLoop’s culture.Conduct weekly office walk-throughs and address any issues promptly.Keep snacks, coffee, beverages, and office supplies fully stocked with zero stock-outs.Manage all recurring office tasks, including deliveries, maintenance, and facilities-related needs.Own relationships with local vendors and service providers, ensuring timely invoices, renewals, and issue resolution.Plan and execute employee experience programming, including weekly lunches, monthly happy hours, and quarterly team-building events.Coordinate onsite celebrations, cultural events, and engagement activities within approved budgets.Prepare workstations, welcome kits, and all Day 1 items for new hires.Execute a seamless and welcoming onboarding experience in collaboration with IT, managers, and the People Team.Provide quick, friendly, and professional support for day-to-day employee requests and questions.Identify and escalate recurring issues and recommend process improvements.Manage travel bookings and approvals through Navan for NY employees and visitors, ensuring clarity on travel policies.Schedule onsite interviews accurately and quickly in coordination with recruiters and hiring managers.Greet and host onsite candidates to create a smooth, professional candidate experience.Ensure zero missed or double-booked interviews through precise calendar management.Collaborate regularly with the Miami and Tel Aviv Office Managers to ensure alignment, consistency, and shared best practices across all DoorLoop office locations.Benefits: This is a part-time role that includes access to paid sick time in accordance with NYC law, along with a flexible and generous PTO approach to support work-life balance.Compensation Range: The salary range for this part-time position (3 days per week) is $55,000 – $67,000 annually. Actual compensation will vary based on a candidate's qualifications, experience, and other relevant factors. Requirements:2–4 years of experience in office management, employee experience, hospitality, operations, or a similar service-oriented role.Experience in a fast-paced startup or high-growth environment preferred.Strong organizational skills with the ability to multitask and prioritize effectively.Highly organized, reliable, and detail-oriented.Warm, welcoming, and service-minded — strong “host mindset.”Positive energy, calm under pressure, and able to anticipate needs before they arise.Strong communication and writing skills.Tech-savvy; comfortable with tools like HRIS systems, scheduling platforms, and productivity software.Professional, discreet, and trustworthy with sensitive information.
Salary : $55,000 - $67,000