What are the responsibilities and job description for the Manager, Vendor position at DoorDash?
About The Team
On the Inside Post Sales team, our mission is to promote Mx growth on the DoorDash platform to grow local economies with Mx across SMB.
About The Role
You will oversee the daily operations of one of our offshore vendor outbound sales teams, ensuring success in achieving our quarterly OKR goals. You will be leading vendor leader(s) in this role vs working directly with the reps that are on the phones. You will effectively coach, train, manage, lead and communicate with our offshore front line leader(s) to help them successfully run their vendor teams and lead them to high performance. You will work closely with our strategy and operations team to report up on sales metrics. This role can be remote (with prior approval) although living near the Tempe office is encouraged to participate in Regional and IPS leadership meetings in person. Whether located remote or in Tempe, some attendance in the office for team events, meetings and activities may be required, as well as occasional travel both within and outside of the US.
You’re Excited About This Opportunity Because You Will…
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA , American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
On the Inside Post Sales team, our mission is to promote Mx growth on the DoorDash platform to grow local economies with Mx across SMB.
About The Role
You will oversee the daily operations of one of our offshore vendor outbound sales teams, ensuring success in achieving our quarterly OKR goals. You will be leading vendor leader(s) in this role vs working directly with the reps that are on the phones. You will effectively coach, train, manage, lead and communicate with our offshore front line leader(s) to help them successfully run their vendor teams and lead them to high performance. You will work closely with our strategy and operations team to report up on sales metrics. This role can be remote (with prior approval) although living near the Tempe office is encouraged to participate in Regional and IPS leadership meetings in person. Whether located remote or in Tempe, some attendance in the office for team events, meetings and activities may be required, as well as occasional travel both within and outside of the US.
You’re Excited About This Opportunity Because You Will…
- Provide overall sales direction to the team.
- Manage other leaders from our vendor partner, who directly manage a team of reps. You’ll be responsible for the success of the full vendor team(s) assigned to you.
- Manage-up to the company leadership team about strategy and execution plan.
- exercise wide latitude in determining goals and approaches to business-critical assignments.
- Identify and analyze issues that need to be addressed and convene the appropriate parties to select an optimal resolution path.
- Create an operational infrastructure that will enable the team to operate at its best, even in your absence.
- Contribute to elevating the DoorDash values both internally and externally.
- Be a role model to others, providing sought-after leadership and support.
- Work with both our US DoorDash leadership team, as well as our international vendor partners, allowing for remote work and occasional travel to team meetings, and possible vendor site visits.
- You have experience managing offshore vendor partners across different business lines responsible for quarterly goals
- You think strategically and proactively, identify opportunities to improve the the business
- You are organized, analytical and can implement initiatives across multiple teams/channels.
- You have formed strong working relationships with offshore partners, peers, managers, and colleagues at all levels.
- You take quick actions to achieve business objectives.
- You have experience leading people as a manager or above.
- You are a highly-skilled communicator, culturally aware, and create a working environment of trust and collaboration.
- You're able to navigate sales tools (e.g. SFDC, Outreach, Chorus, GSuite) easily.
- You are resourceful, organized, and able to work independently.
- You are patient and passionate about serving others and assisting in their development.
- You are able to travel domestically and internationally, if needed.
- If you’re multilingual, it’s a plus.
- Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA , American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.