What are the responsibilities and job description for the Program Aide position at Door to Hope?
Administrative Assistant
Door to Hope | Salinas, CA
Are you organized, dependable, and passionate about supporting teams that serve families in our community? Join Door to Hope as an Administrative Assistant and play a key role in keeping program operations running smoothly while supporting staff, clients, and community partners.
This position provides administrative, clerical, and reception support to program supervisors and teams, ensuring office operations meet the standards and needs of Door to Hope programs.
What You’ll Do
Administrative & Office Support
- Provide general administrative and clerical support for program supervisors and teams
- Assist with scheduling, correspondence, and document preparation
- Maintain organized filing systems and office records
- Support office workflow to ensure projects and tasks are completed efficiently
Reception & Customer Service
- Serve as a point of contact for visitors, clients, and community partners
- Answer phones and direct calls appropriately
- Provide courteous and professional assistance to families, including children and caregivers
- Support a welcoming and professional office environment
Documentation & Confidentiality
- Maintain confidential client and program records
- Ensure documentation and administrative procedures meet Door to Hope standards
- Assist staff with data entry, reports, and record organization as needed
Program Support
- Work closely with supervisors and program managers to support daily program operations
- Assist with office tasks, copying, scanning, and document preparation
- Support staff in maintaining efficient and organized workspaces
What We’re Looking For
Education
- High school diploma or GED required
- Coursework or training in office skills, business technology, or administrative support preferred
Experience
- 1–2 years of experience in an administrative, clerical, or office support role required
- Experience in a nonprofit, behavioral health, or recovery-focused organization preferred
Licensure / Certification
- None required
Required Skills & Knowledge
- Knowledge of general office procedures including filing, correspondence, and record organization
- Strong computer and keyboarding skills
- Proficiency with Microsoft Office programs (Word, Excel, Access, Outlook)
- Ability to operate standard office equipment (copier, scanner, printer, fax machine, calculator)
- Strong written and verbal communication skills
- Excellent customer service and community relations skills
- Ability to prioritize and manage multiple tasks independently
- Ability to work effectively in a fast-paced environment with frequent interruptions
- Ability to maintain strict confidentiality of client information
- Ability to work respectfully and compassionately with individuals experiencing behavioral health challenges
- Bilingual English/Spanish required
Additional Requirements
- Health screening clearance
- TB clearance (within 7 days of hire and annually thereafter)
- Ability to sit, stand, walk, bend, and lift as needed
- Ability to lift and carry supplies or groceries weighing 20–30 pounds
- Ability to tolerate moderate stress levels
Schedule
Full-time
Monday through Friday (schedule to be determined)
Why Join Us?
“Together, we can make the difference of a lifetime.”
Door to Hope opened its doors more than 50 years ago and today offers ten caring programs serving infants, children, teenagers, men, women, and families throughout Monterey County. We collaborate with community agencies and receive support from businesses, individuals, and charitable organizations to create innovative ways to change lives for the better.
Benefits
- Competitive Salary
- Medical, Dental, and Vision Insurance
- Life and Long-Term Disability Insurance
- Paid Holidays, Vacation, and Sick Leave
- Yearly Continuing Education Bonus
- Opportunities for Advancement
- Family-Oriented Environment
Pay: $21.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Language:
- Spanish (Required)
Work Location: In person
Salary : $21 - $25