LTE Administrative Assistant 1 Dementia Care Specialist

Thank you for your interest in joining Door County Government!

Door County is proud to be a premier place to live, work, and visit. We serve nearly 30,000 year-round residents and a vibrant seasonal population by providing essential services that support and protect the people, economy, and environment of the beautiful Door Peninsula.

Within the County organization, the Aging & Disability Resource Center (ADRC) of Door County provides a central, reliable point of access for information, assistance, and community resources. The ADRC serves adults age 60 and older, adults age 18 and older with physical or developmental disabilities, individuals with mental health or substance use needs, and the families, caregivers, and community members who support them. All services are free and confidential.

Our mission is to offer timely, accurate information and support that helps individuals remain active, engaged, and in control of their well-being. We are committed to consumer-driven services, empowerment, respect, inclusion, quality, collaboration, and responsible stewardship of public resources.

To support this work, we are seeking a candidate who will fulfill the responsibilities outlined in the job summary and contribute to delivering accessible, high-quality services to the residents of Door County.

This position is 10 hrs/week.

Job Summary

This position supports the Dementia Care Specialist and the ADRC program by providing organized, compassionate, and confidential administrative support. The role serves as a key point of contact for clients, caregivers, community partners, and staff, assisting with scheduling, maintaining accurate records, preparing correspondence and reports, coordinating meetings and educational events, and supporting data tracking and program documentation to ensure efficient program operations.

Essential Duties & Responsibilities

1. Update and maintain engaging, dementia-friendly program content and materials, including the Dementia Handbook and event flyers
2. Support marketing and outreach efforts, including newsletter content and monthly program invitations
3. Collect participant feedback and assist with program evaluation and reporting
4. Track attendance and maintain accurate participation and program data
5. Maintain and update dementia-related community resource and referral lists
6. Scan, upload, and organize memory screening records in PeerPlace to ensure compliance and accessibility
7. Receive training to administer Mini Mental Cognitive Screenings, flag abnormal results, and coordinate appropriate referrals (Montreal Cognitive Assessment (MoCA), Memory Clinics, or Primary Care Providers)

Key Competencies & Skills

• Customer Service: Engages respectfully and professionally with clients, caregivers, volunteers, and staff; responds effectively to inquiries and service needs.
• Data Management & Accuracy: Maintains accurate and timely program records, participant data, and documentation in accordance with established procedures.
• Program & Administrative Support: Coordinates scheduling, prepares materials, supports meetings and events, and maintains organized program documentation to ensure efficient operations.
• Technology & Systems Proficiency: Utilizes software applications and data systems, including Microsoft Office and client management platforms, to support administrative and program functions.
• Communication: Conveys information clearly and professionally in both verbal and written formats; adapts messaging for internal and external audiences.
• Problem Solving & Task Management: Prioritizes workload, follows established procedures, and resolves routine administrative and service-related issues independently.
• Collaboration: Establishes and maintains effective working relationships with internal staff, volunteers, and community partners.

Required Education & Experience

• High school diploma or equivalent.
• Ability to type at least 30 words per minute, verified through a standardized keyboard test.
• At least one (1) year of clerical or administrative experience, preferably in a human services or health-related setting.

Preferred Education & Experience

• Associate's degree in a clerical, administrative, or human services field.
• Familiarity with PeerPlace or similar client data management software.

Physical & Work Environment Requirements

Work is performed primarily in an office setting with regular interaction with the public and team members. The position involves extensive use of computers and phones while seated at a desk for most of the workday. Periodic walking and standing are required, and occasional lifting of materials up to 10 pounds may be necessary. The role may involve travel to nutrition sites or off-site meetings and occasional support for public event setups.

Emergency Response Statement

In an effort to provide for continuity of County government and to cope with the problems of the emergency, you may be required to work during a proclaimed state of emergency, consistent with Sec. 323.14, Wis. Stats. and County emergency management plans and programs.

Equal Opportunity Statement

Door County is an equal opportunity employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.

Disclaimer

The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons.

Questions about the position or hiring process?

Contact Door County Human Resources at hr@co.door.wi.gov
(Mon-Thurs 7:00 a.m.-4:30 p.m.; Fri 7:00 a.m.-11:00 a.m.)

In compliance with federal and state laws, if you require reasonable accommodation during any part of the application or selection process due to a disability, please notify Human Resources.

What to Expect:

Application Timeline

• Position is open until filled - apply today.
• Application materials may be reviewed as they are received.

Selection Process

Applicants may be evaluated through one or more of the following:

• Review of application materials
• Structured interview(s)
• Skills tests, assessments, or work samples
• Other job-related evaluation methods as applicable to the position

Pre-Employment Requirements

Final candidate(s) may be subject to:

• Reference check(s)
• Background check
• Job-related pre-employment screening, license and credential verification

Door County is committed to a fair, consistent, and job-related hiring process.

Thank you for your interest in this position with Door County. We look forward to reviewing your application.