What are the responsibilities and job description for the Strategic Regional Outside Sales Representative position at Door Controls USA?
At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace.
Guided by our mission of Opening Doors for Generations & grounded in our core values—Together We Thrive, Do What You Say, Do the Right Thing, Better Every Day, and Get'er Done—we strive to make a lasting impact for our customers & communities. Join us in delivering high-quality solutions & services to our customers nationwide.
Benefits Package Offered for full-time employees:
- Medical
- Dental
- Vision
- Accidental Insurance
- Critical Illness
- Supplemental Life Insurance
- Short Term Disability
- Long Term Disability
- 401K Company Match
- Legal Shield
Open to: Texas, Nevada, North Carolina, or Remote (U.S.)
The Strategic Outside Sales Representative is responsible for developing new business opportunities, expanding existing customer relationships, and driving profitable sales growth of automatic door systems, replacement parts, architectural hardware, activation devices, and related solutions throughout North America.
This role is responsible not only for generating revenue, but also for serving as the voice of the customer, identifying growth opportunities, and bringing solutions that improve the customer experience and strengthen Door Controls USA's competitive position.
The Strategic Outside Sales Representative owns the development, growth, and management of assigned territories, target accounts, and vertical markets. The representative is accountable for executing territory plans, identifying growth opportunities, maintaining customer relationships, and achieving revenue, margin, and activity expectations. The successful candidate will embody Door Controls USA's Core Values: Together We Thrive, Do What You Say, Do the Right Thing, Better Every Day, and Get'er Done.
Travel Expectations: 40–60% Travel Throughout North America
Essential Duties & Responsibilities
- Develop new customer relationships through prospecting, networking, referrals, and strategic business development
- Grow and manage existing customer accounts while identifying new revenue opportunities
- Conduct in-person customer meetings, presentations, product demonstrations, and business reviews
- Build and maintain an active pipeline of qualified opportunities
- Develop territory and account growth strategies that increase customer penetration and share of wallet
- Collaborate with Customer Service, Operations, Marketing, and Technical Support to deliver solutions and improve customer outcomes
- Represent Door Controls USA at customer sites, trade shows, industry events, Lunch & Learns, and training programs
- Serve as the voice of the customer by bringing market intelligence, customer feedback, recurring pain points, and growth opportunities back to the organization to help improve the customer experience and strengthen DCU’s competitive position
Accountability Expectations
- Achievement of assigned revenue and margin goals
- Execution of territory growth plans
- Maintaining an active and healthy sales pipeline
- Accurate forecasting and opportunity management
- Customer responsiveness and issue resolution
- CRM accuracy and reporting compliance
- Effective collaboration with Inside Sales, Customer Service, Technical Support, Marketing, and Operations
Required Skills & Abilities
Exceptional communication and presentation skills.
Strong consultative and relationship-based selling skills.
Excellent interpersonal and customer service abilities.
Strong organizational and time-management skills.
Ability to manage multiple priorities and deadlines.
Strong analytical and problem-solving skills.
Ability to work independently while collaborating across departments.
Proficiency with Microsoft Office Suite and CRM systems.
Professional appearance and customer-facing presence.
Ability to travel extensively.
Education & Experience
Required
Minimum three (3) years of outside sales experience.
Demonstrated success in business development and account management.
Experience managing the full sales cycle from prospecting through close.
Valid driver's license and ability to travel extensively.
Preferred
Experience in the automatic door, commercial construction, building products, security, access control, or architectural hardware industries.
Experience using Microsoft Dynamics 365 CRM or similar systems.
Experience selling technical or industrial products.
Understanding of relationship-based and value-based selling methodologies.