What are the responsibilities and job description for the Commercial Door & Hardware Estimator position at Door Controls USA?
Summary: The Commercial Door & Hardware Estimator will be tasked with developing, servicing, & maintaining customers who purchase commercial wholesale architectural hardware & hollow metal doors, frames, & components. This job occurs within an office setting. Our employees generally cannot work from home, so we seek someone who is willing to be onsite & lead by example.
Primary Duties & Responsibilities Includes The Following
Requirements listed below are representative of the knowledge, skill, and/or ability required
Primary Duties & Responsibilities Includes The Following
- Evaluate architectural specifications & perform job take off.
- Turn around quotes in 2 hours or less on small to medium sized requests.
- Supply detailed submittals & value engineered options or substitutions.
- Create & manage job log and schedule. Project management of sold jobs.
- Manage quote log & set follow up dates for submitted proposals.
- Stage & detail hardware following its arrival & prior to shipping.
- Use industry knowledge to further the goals of customer service & assist tech support.
- Incorporate company values during internal & external interactions.
- Ability to make outbound telephone calls to prospective clients, introducing Door Controls USA & our services.
- Sell hardware through in-bound & out-bound calls to existing clients, seek new clients through cold-calling & pipeline initiatives.
- Educate clients on our various product lines using various technology such as email, Microsoft Teams, & Dynamics CRM 365.
- Determine customer needs to seek & find solutions to completion barriers no matter the complexity.
- Maintain quote & client data in CRM 365, within the required time, conducting routine maintenance to ensure accuracy & reliability.
- Create a customer-centric atmosphere by being available, reliable, economical, & innovative.
Requirements listed below are representative of the knowledge, skill, and/or ability required
- Two years or more experience in hollow metal & door hardware industry.
- Inside sales experience, experience in commercial hardware sales preferred.
- Proficient in industry software and ERP systems. Experience with Microsoft Dynamics preferred.
- Leader mentality with the ability to build bridges across departments & resolve conflict.
- Strong written & verbal communication skills.
- Strong negotiation, problem solving & analytical skills.
- Strong people & relationship management skills.
- Strong multi-tasking skills.
- Ability to prioritize & organize effectively, strong time management skills.
- Self-motivated & goal oriented.
- Knowledge of architectural hardware, highly preferred.
- Expert communication skills.
Salary : $40,700 - $51,500
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