What are the responsibilities and job description for the Commercial Door Installer position at Door 28, Inc.?
Company Description
Door 28, Inc., specializes in the installation, improvement, and repair of commercial and industrial doors, gates, activating devices, dock equipment, and glass and glazing solutions. With a strong foundation in traditional construction practices, we’re proud to say: if it opens and closes, or secures a building in any way—we do it, and we do it right.
Role Description
The Service Technician is responsible for performing skilled service, installation, maintenance, and repairs on a range of commercial door systems and related equipment. This includes rolling steel doors, sectional doors, high-speed doors, fire doors, gates and operators, dock levelers, door hardware, hollow metal and aluminum frames, and access control systems. The ideal candidate will have at least 1–2 years of industry experience, a strong mechanical aptitude, and a customer-first attitude.
Key Responsibilities
Service and Install:
- Rolling steel doors, sectional doors, high-speed doors, and fire doors
- Dock equipment including dock levelers, edge-of-dock levelers, and lift platforms
- Dock seals, shelters, and loading dock accessories
- Hollow metal and aluminum frames and doors
- Door hardware: exit devices, latches, closers, and locks
- Perform low-voltage electrical work including control wiring and sensor troubleshooting
- Conduct minor masonry repairs (jamb patching, dock leveler pits)
- Perform basic steel work including cutting, welding, painting, and cleaning
- Maintain accurate and detailed job notes, including materials used, time tracking, and customer concerns
- Operate man-lifts, ladders, and material handling equipment safely and efficiently
- Interact professionally and courteously with customers on job sites
- Use mobile phones, tablets, field service apps, and digital tools for job tracking and documentation
- Determine and communicate directly to the Technician Assistant what their start time is each day.
Qualifications
- 1–2 years of experience in the door industry (commercial preferred)
- Knowledge of standard commercial door systems; glazing experience is a plus
- AAADM Certification is a plus
- Competent in troubleshooting and installing low-voltage electrical systems
- Experience with welding, basic steel work, and masonry patching
- Strong written and verbal communication skills
- Familiarity with service software, mobile devices, and digital job tracking
- Ability to climb ladders and work safely at various heights
- Able to keep detailed records of time, job notes, safety issues, customer concerns
- Professional and friendly appearance with strong customer service skills
- Valid driver’s license and ability to drive a service vehicle and tow a trailer
Compensation and Benefits
The pay range for this position is between $30-$35 per hour depending on experience. We offer monthly incentives/bonuses, health insurance benefits, 9 paid holidays, and a 401k retirement plan with company match.
Salary : $30 - $35