What are the responsibilities and job description for the Accounts Receivable Collections Specialist position at Doodie Calls, Inc.?
About us: Doodie Calls LLC is the premier portable sanitation service provider; known for delivering efficient and reliable service. We believe that each staff member plays a vital role in our success, and we foster an environment of mutual respect. Our goal is to see our employees thrive and grow, as their success is our success. Whether in the field of in-office, our dispatch team, district managers, and office manager are consistently available to provide support and guidance. We believe in the power of collaboration and mutual support.
Job Summary: We are seeking a detail-oriented and proactive Accounts Receivable / Cash Collections Specialist to manage and optimize our receivables process. The ideal candidate will be responsible for ensuring the timely collection of outstanding invoices, maintaining accurate records, and supporting cash flow by reducing aged debt. This role is vital to maintaining the financial health of the company through efficient credit control and customer relationship management.
Job Classification: Full-time
Location: St. Petersburg, FL, 33716
Pay Range:
Workstyle: On-site
Travel: 0%
Key Responsibilities:
- Monitor customer accounts to identify overdue invoices and initiate collection activities.
- Contact customers via phone, email, or mail to follow up on outstanding payments.
- Reconcile customer accounts and resolve billing discrepancies in a timely manner.
- Record and apply incoming payments accurately to the appropriate accounts.
- Maintain detailed records of collection activities and customer communications.
- Work closely with Sales, Customer Service, and Finance teams to resolve issues impacting payment.
- Generate and distribute aging reports and other AR metrics to management.
- Escalate problematic accounts in accordance with company policies.
- Support audits by providing documentation related to AR and collections.
Qualifications:
- Associate’s or Bachelor’s degree in Accounting, Finance, or a related field (or equivalent experience).
- 2 years of experience in accounts receivable, credit, or collections.
- Proficiency in Microsoft Office (Outlook, Excel, Word, etc.).
- Excellent communication, negotiation, and interpersonal skills.
- Ability to handle a high volume of transactions and prioritize tasks effectively.
- High attention to detail and strong problem-solving abilities.
Benefits:
- 401(k) & 401(k) matching
- Health Insurance
- Dental Insurance
- Life insurance
- Paid time off
- Vision insurance
- Employee Assistance Program
- Supplemental Plans
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
