What are the responsibilities and job description for the Manager position at Donut Connection?
Job Summary
We are seeking a dynamic and proactive Manager to lead our retail team and oversee daily store operations. This role is vital in driving sales, ensuring exceptional customer service, managing inventory, and fostering a positive team environment. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for retail management. As a Manager, you will be responsible for maintaining operational excellence, motivating staff, and implementing strategies to achieve business goals in a fast-paced retail setting.
Duties
- Lead and supervise retail staff, including hiring, training, coaching, and evaluating team members to ensure high performance and excellent customer service.
- Oversee daily store operations such as cash handling, POS system management, inventory control, and merchandising to optimize sales and operational efficiency.
- Manage employee scheduling, shift management, and ensure adequate coverage during peak hours to maintain smooth store functions.
- Implement sales strategies by analyzing retail math data, pricing policies, and promotional activities to meet or exceed sales targets.
- Conduct regular inventory management tasks including stock replenishment, stock rotation, and inventory audits to minimize shrinkage.
- Handle customer inquiries and resolve issues promptly with professionalism to enhance customer satisfaction.
- Coordinate purchasing activities and manage relationships with suppliers to ensure product availability and optimal pricing.
- Maintain compliance with company policies and safety standards while fostering a positive team environment through effective managerial communication.
- Utilize POS systems efficiently for transactions, reporting, and record keeping related to payroll, bookkeeping, and sales data.
- Support training & development initiatives for staff to improve product knowledge, sales techniques, and operational skills.
Experience
- Proven management experience within the retail industry or similar customer-focused environment with supervisory responsibilities.
- Demonstrated proficiency in retail sales management, inventory management, POS systems, and cash handling procedures.
- Strong negotiation skills with experience in purchasing negotiations and vendor relations.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced setting.
- Experience in recruiting, interviewing candidates, employee orientation, and training new staff members.
- Bilingual or multilingual abilities are preferred to serve diverse customer bases effectively.
- Knowledge of retail math including pricing strategies, budgeting practices, and basic financial analysis is essential.
- Familiarity with grocery store or similar retail environments is a plus; experience with grocery store product knowledge is advantageous.
- Demonstrated leadership qualities such as team management, managerial communication skills, and operational oversight are required.
Join us as a Manager to lead our team toward success! Bring your energy, leadership skills, and passion for retail to create an engaging shopping experience while driving operational excellence every day!
Pay: From $18.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $18