What are the responsibilities and job description for the NIGHT AUDIT SUPERVISOR position at Donohoe Hospitality Services?
Job Details
Description
What You'll Do
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
Ready to own the night?
Apply now and be the heartbeat of The Hotel at University of Maryland after dark.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Description
What You'll Do
- Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations
- Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
- Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
- Run nightly audit reports, balance accounts, and prep financials for the next day
- Handle late check-ins, early check-outs, and everything in between
- Respond to guest requests and emergencies with calm, confidence, and care
- Monitor property security and safety protocols overnight
- Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
- Keep the lobby and front desk area clean, stocked, and guest-ready
- Be the go-to for anything and everything after hours
- 1 year of front desk or night audit experience (hotel experience preferred)
- Strong math and computer skills—PMS knowledge a plus (Opera, OnQ, etc.)
- Ability to work independently and stay alert through overnight shifts
- Excellent communication, problem-solving, and guest service skills
- Dependability, professionalism, and a guest-first mindset
- Flexibility to work weekends, holidays, and extended hours as needed
- Strong organizational and problem-solving skills to manage financial and operational responsibilities.
- A focus on leadership and teamwork, with the ability to motivate and mentor associates.
- The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.
- Employees are required to adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
Ready to own the night?
Apply now and be the heartbeat of The Hotel at University of Maryland after dark.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.