Cocktail/Restaurant Server

Come join our team at Holiday Inn Washington DC National Capital Mall!

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic landmarks such as the Smithsonian museums, the U.S. Capitol, and the Washington Monument. Our central location provides a vibrant and dynamic work environment. Ou hotel fosters a supportive and inclusive work environment where teamwork and collaboration are highly valued. Employees are encouraged to bring their unique perspectives and ideas to the table, creating a dynamic and engaging workplace. Holiday Inn Washington DC National Mall is also actively involved in the local community, offering employees the chance to participate in various community service initiatives and events. This engagement not only enriches the community but also provides a sense of purpose and connection for team members.

Overall, working at Holiday Inn Washington DC National Mall provides a blend of professional growth, excellent benefits, and a vibrant, supportive work culture. It's an exciting place to build a career, where you can thrive!

Cocktail/Restaurant Server

Compensation: Salary Range $10.75-$10.75 per hour (plus tips)

Position Summary

Our Cocktail/Restaurant Servers are dedicated to providing exceptional service by taking orders, serving food and drinks, and accommodating special requests. This role ensures guests have an enjoyable bar and dining experience through attentiveness, courtesy, and efficiency. Cocktail Servers must be well-versed in the menu to answer questions and make recommendations. Responsibilities include setting up and clearing tables, handling payments, and maintaining cleanliness in the dining area. Collaboration with kitchen staff is essential to ensure timely and accurate delivery of orders. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to thrive under pressure in a fast-paced environment.

• This position is primarily for the AM shift but requires flexibility to work other shifts as needed.

• Previous Bar/Restaurant experience required.

Essential Functions

• Answer questions about food and drinks, including ingredients, preparation, and accompanying items.
• Greet newly seated guests warmly and within the time limit specified by outlet standards.
• Take drink orders upon guest greeting, deliver beverages, and offer appetizers.
• Promote menu items, such as appetizers, entrees, and desserts.
• Input orders into the POS system.
• Have knowledge of hotel services.
• Follow alcohol awareness procedures to prevent guest intoxication.
• Attend to guests’ needs when delivering food and check back to ensure satisfaction.
• Garnish plates as specified by menu standards.
• Maintain tables by checking drink levels, removing clutter, and providing extra napkins if necessary.
• Total bill and present check upon removal of the last plate or upon request.
• Maintain accurate currency exchange.
• Keep station clean.
• Keep immediate supervisor promptly and fully aware of all problems or unusual matters of significance.
• Maintain free coffee and tea throughout the shift.
• Perform assigned station side work.
• Follow all food sanitation regulations, including personal hygiene, food safety, and area cleanliness. Report any infractions to supervisor or manager immediately.
• Follow cash handling and check control procedures, including coupons or complimentary item service.

Additional Responsibilities

• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.

Education and Experience

• Previous restaurant experience.

Skills and Abilities

• Ability to stand and walk for a long period of time.
• Ability to carry, push, pull and lift heavy objects.
• Good oral communication skills.
• Ability to work in a fast-paced environment.
• Organization and time management skills.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absences, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.