Utilty Business Analyst

Utility Business Analyst – Testing Center of Excellence (Hybrid – NYC Only)

Location: New York, NY (Hybrid – 2 days onsite required)
Type: Contract (Long-Term)
Interview: MUST attend onsite interview
Department: Testing Center of Excellence (TCoE)

Our client, a major New York–based utility organization, is seeking an experienced Utility Business Analyst to support their Testing Center of Excellence. The ideal candidate has strong requirements analysis skills, hands-on utility systems experience, and the ability to partner closely with QA, Operations, IT, and project leadership.

Key Responsibilities

• Lead requirements gathering sessions with business, IT, QA, and operational stakeholders
• Translate business needs into clear, testable specifications (BRDs, user stories, process flows)
• Support test planning, coverage, and traceability for TCoE governance
• Perform impact analysis for change requests and assess risks, dependencies, and testing scope
• Collaborate with QA during test execution, defect triage, and UAT support
• Drive alignment across cross-functional teams and ensure requirements meet business objectives
• Contribute to process optimization, automation opportunities, and quality improvements
• Support metrics-driven reporting through dashboards and KPI tracking

Required Experience

• 5 years as a Business Analyst or Systems Analyst in enterprise environments
• Experience within the utility domain with at least one:
• Outage Management System (OMS)
• Oracle Utilities Analytics (OUA)
• GIS / ArcGIS
• Advanced Metering Infrastructure (AMI)
• Customer Care & Billing (CC&B)
• Work Management (IBM Maximo)
• Strong background in requirements elicitation, process mapping, workflow documentation
• Hands-on experience with test management tools (Jira, Azure DevOps, ALM)
• SQL proficiency and familiarity with regression, functional, and integration testing
• Experience with Agile and Waterfall methodologies
• Prior exposure to TCoE or Quality Engineering teams
• Understanding of utility regulatory compliance (NERC, PSC, FERC)

Preferred Certifications

• IIBA-CBAP
• IIBA-CCBA
• PMI-PBA

Ideal Candidate Traits

• Experienced in both business analysis and QA collaboration
• Strong communicator who can work across business and technical teams
• Comfortable managing multiple stakeholders and complex requirements
• Utility-industry background (strongly preferred)
• Local to NYC and able to attend onsite meetings/interviews

Pay: $65.00 - $75.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Are you willing to do an onsite interview in NY?
• Do you have Utility Domain Expertise?
• Where are you located?
• Do you have any of these Certifications: IIBA-CBAP, IIBA-CCBA, PMI-PBA?
• Work Management Systems you have used?

Work Location: Hybrid remote in New York, NY 10003

Salary : $65 - $75