What are the responsibilities and job description for the Claim Trainee position at Donegal Insurance Group?
Job Summary
Donegal Insurance Group has an opening for an entry-level Claim Representative (Claim Trainees) in our Marietta Headquarters. Only candidates who are willing to be in the Marietta, PA office full-time will be considered.
Located in Marietta Pennsylvania along the Susquehanna River in beautiful Lancaster County, Pennsylvania our claims operations offer a great career and development opportunity, an engaging team dynamic and office environment. We offer state of the art claims handling technology and continue to invest in innovative approaches to claims handling.
The ideal candidate for this entry level position will have a solid educational base, a career interest in claims, and some work experience in a technical or customer service role. This fast paced opportunity provides a broad depth of experience.
Responsibilities and Duties
- Interact with our policyholders and claimants through phone, text and email to gather and investigate claim facts.
- Evaluate coverage and estimate damage for our customers in order to settle claims fairly and in a timely manner.
- Manage the claim file and any involvement by Vendors, Experts and Independent Adjusters.
- Work with Personal and Commercial Lines Underwriting to identify any risk related issues.
- Maintain good relationships with agents, policyholders, and all company personnel.
- Trainees are required to get licensed.
- Bachelor’s Degree preferred
- Ability to learn industry specific software applications applicable to performance of position responsibilities
- Attention to detail
- Strong organizational skills
- Ability to communicate effectively in written correspondence
The base pay is just one component of Donegal's total compensation package for employees. This role may also be eligible to participate in a discretionary annual incentive program. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
Ongoing applications are being accepted.
Salary : $60,000