Surgical First Assist

Surgical First AssistAbout Donaldson HealthDonaldson Health (“Donaldson”) provides Surgical, Aesthetic, and Functional Medicine treatments to empower you to unleash your inner confidence and bring out the very best version of you.  We celebrate the uniqueness of each patient’s journey and provide an uplifting, empowered environment at the intersection of medical and boutique retail — not a spa, and not a stuffy doctor’s office.We keep it real. We resemble our patients who are smart and active and down-to-earth, with families and hobbies and multiple interests. We identify with our patients’ concerns, understand their perspectives and are here to help. We take our jobs seriously and do not treat medical aesthetics like reality TV. And because we understand the mind-body connection, we see the whole person — not just a body part or a quick-fix procedure.Surgical First Assist overviewThe Surgical First Assist at Donaldson assists the Surgeon in all surgical procedures. Patient- and team-centric, the Surgical First Assist prioritizes communication and intuitively and proactively understands the Surgeon’s needs during procedures. Additionally, the Surgical First Assist demonstrates empathy and understanding in patient interactions and does all they can to ensure a comfortable, safe environment before, during, and after procedures. Core responsibilitiesAssist in surgical procedures, both at the Practice and at the surgical center; serve as surgeon’s right hand, anticipating surgical needs and providing assistance without being asked. Prepare for surgical center operations by gathering necessary items and information from the Practice and bringing over to the surgical center at the beginning of the day, including implants, sizers, garments, photos, etc.; remind Surgeon of upcoming patients, including any notes or personal touches to elevate the patient.Ensure operating room is prepared the day of the surgery; hang before and inspiration photos and ensure proper instruments are available in the room. Accurately prepare pre- and postoperative patient paperwork to clearly communicate expectations, anticipated results, and contact information so that patients understand the process and have comfort in knowing they can call at any time and speak with someone about any questions or concerns; ensure patients have proper post-surgery garments, as needed.Register implants post-surgery; follow up on any warranty cases related to implants, from explanting to taking photos and sending the implants back. Meet with patients and family members at the surgical center prior to surgeries to confirm procedure plan and implants, as necessary; display genuine concern and empathy in all interactions, and accurately answer any questions patients may have.Post-surgery, ensure PACU nurse has relevant postoperative instructions to communicate to patient; gather all Practice instruments and property to bring back to the office.Accurately track all garments used in patient care utilizing the consignment sheet and ensure patients have proper garments. Provide additional surgical assistance as necessary during in-Practice procedures; ensure all instruments are sanitized; provide instruments to Surgeon as needed; assist in room clean up, including autoclaving instruments; communicate to others on the team when unable to properly clean room after procedures.Other duties as assigned.Desired experience and educationCertified surgical technologist required; 3-5 years of clinical experience;Advanced Credential—Physician Assistant/Nurse Practitioner welcomePrior medical experience in an office setting preferred.Demonstrated focus on patient experience; ability to quickly create genuine, trusting relationships.FLSA STATUS: Full-time, exempt employee.  LOCATION: Based in Columbus, OH at corporate officeTRAVEL: Less than 10%REPORTS TO: Surgeon and Patient Care DirectorDIRECT REPORTS: N/A Powered by JazzHRIuLFc1hfcK