Store Director (Hanalei Store)

Job Title: Store Director

Department: Store Management

Reports to: District Manager

POSITION SUMMARY: The Store Director is directly responsible and accountable for overseeing all aspects of the store that he/she is assigned, namely ensuring that all company directives are executed within expectation with the intent to maximize sales and profitability while simultaneously minimizing expenses and any losses

ESSENTIAL FUNCTIONS (responsibilities include, but are not limited to):

- Customer service

- Promotes and maintains proper and efficient servicing of customers.

-Responsible and accountable for the entire stores profitability

- Conducts floor checks, ensuring that the shelves are adequately stocked, products merchandised

properly rotated, price integrity enforced according to company standards.

- Directly trains, develops and supervises the Assistant Store Director, and all department managers.

- Indirectly trains, develops and supervises associates through department managers.

- Authorized to approve documents and items relating to the operation of his/her store.

- Fosters good relationships in the community, and collaborates with business partners.

- Ensures that the store complies with the rules/regulations of various government and regulatory agencies.

- Directly reviews and controls expenses within the store.

- Ensures good communication is maintained between associates, store management, and the retail support center staff.

- Fosters a harmonious positive work environment.

- Provides a safe and sanitary environment for customers and associates.

- Enforces all safety procedures and policies to ensure safe work practices

- Ensures all company programs, philosophies and company image are carried out and maintained.

- Provides training, guidance and counseling to store management staff and associates.

- Take appropriate loss prevention measures.

- Must be proficient in the Computer Generated Ordering System (CGO)

- Abide by and enforce all company policies and procedures fairly and consistently.

OTHER DUTIES / RESPONSIBILITIES:

- Recommend changes in procedures, house rules and work methods as necessary.

- Recognize and assist in the advancement of qualified associates.

- Conduct periodic competitor checks.

- Interview perspective applicants according to equal employment opportunity guidelines.

- Attends periodic meetings at the retail support center.

- Edits or inputs information onto Time Solutions(Time and Attendance program)

- Occasional receiving of merchandise with or without the DSD (direct store delivery) gun.

- Periodic taking of inventories, downloading inventories, and auditing inventories.

- Any tasks as deemed necessary by management

EXPERIENCE / EDUCATION:

- High school / Secondary school diploma or GED

- Must be at least 21 years of age in accordance with company policy

- Possesses a food handling license

- Possesses First Aid / CPR / AED Certification

- Possesses Company Forklift Operator Certification

SKILLS AND ABILITIES:

- Knowledge of business and managerial principles and practices pertaining to general management.

- Experience with strategic planning

- Experience with office administrative procedures

- Experience with basic human resource management principles and procedures, primarily in the areas of coaching, training and development of supervisory/managerial staff

- Experience with basic economic and accounting principles and practices, primarily in the areas of expense/shrink reduction, labor management and profitability.

- Proficient in Microsoft Office, primarily Word, Excel and Outlook.

WORK ENVIRONMENT:

- Air condition while in store, subject to outside conditions of heat, rain, and wind, chill temperatures when products need to be retrieved from chill

- Very fast paced

PHYSICAL DEMANDS:

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

        N (Not Applicable)          Activity is not applicable to this occupation.

        O (Occasionally)              Occupation requires this activity up to 33% of the time (0-2.5 hrs./day)

        F (Frequently)                 Occupation requires this activity from 33% - 66% of the time (2.5 – 5.5 hrs./day).

        C (Constantly)                 Occupation requires this activity more than 66% of the time (5.5 hrs./day)

OTHER PHYSICAL REQUIRMENTS:

·        Vision (Near, Distance, Color, Peripheral, Depth Perception)

·        Sense of Sound (Hear oral communication and buzzers/alarms)

QSI reserves the right to request a review of written employee screening practices (back ground check) before employment in the booth. Their employment will be contingent on the results, due to the amount of negotiable items handled.

R.102215

The Company has reviewed this job description to ensure that essential functions and basic duties have been included.  It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described.  It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.  This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.