What are the responsibilities and job description for the Customer Service Representative (CSR) position at Domino's?
Customer Service Representative (CSR)
Customer Service Representative:
50 West Central Street, Lee MA 01238
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder.
Daily Routine:
- Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
- Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
- Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
- Ensure orders are organized and accurate.
Necessary Skills:
- Ability to multi-task/work efficiently under pressure
- Ability to work in a fast-paced environment - Handle the Rush
- Effective communication with team members and customers
- Understand safe food handling, food storage and sanitation
- Ability to work nights and weekends
- Excellent customer service skills
- Ability to take direction from management
- Must be 16 years of age or older to be considered