What are the responsibilities and job description for the Customer Service Rep (01429) - 11517 Shelbyville Rd. position at Domino's?
Job Description
Domino's Pizza in Louisville, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11517 Shelbyville Rd. location. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.
- Answer phone calls and take customer orders accurately and efficiently
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks as needed
- Handle and lift items weighing up to 25 lbs.
Qualifications
- Strong communication skills with the ability to interact professionally with customers and team members
- Flexibility to work various shifts, including weekends and holidays
- Ability to follow directions and adhere to company policies and procedures
- Basic math skills for handling cash transactions
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Positive attitude and friendly demeanor
- Team player mentality with a willingness to assist colleagues as needed
- Ability to work efficiently in a fast-paced environment
- Strong attention to detail and organizational skills
- Previous customer service experience is a plus, but not required
- Food handling experience is beneficial, but training will be provided
Note: Applicants must be able to pass a pre-employment drug test and criminal background check.
Additional Information
All your information will be kept confidential according to EEO guidelines.