Property Operations File Specialist - Dallas Regional Office

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity.

Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally.

Position Summary

The Property Operations File Specialist plays a key role in supporting the leasing and occupancy efforts at various properties, particularly in projects and distressed sites. The role is responsible for following Dominium and Compliance guidelines while processing prospect applications and compliance corrections. With a detail-oriented approach and knowledge of rules, regulations, and guidelines established by the IRS and the respective state agencies, the File Specialist helps maintain high occupancy rates and supports the seamless execution of property management initiatives.

Essential Functions

• Processes applications, leasing paperwork, and compliance review while following Dominium’s standards and regulatory requirements.
• Assists with daily application processing functions, including scheduling appointments, application workflow, and additional tasks, as needed by management.
• Serves as a resource for prospective residents by answering application related questions and addressing qualification needs/requirements.
• Updates and maintains tracking systems for file processing and application workflow duties, ensuring that all tasks are completed in a timely and organized manner.
• Maintains detailed documentation of progress related to goals.
• Communicate with Lead Property Operations File Specialist regularly
  
  

QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and /’or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 1- 5 years of experience in property management or leasing.
• Must have knowledge of Section 42 program requirements.
• Familiarity with affordable housing programs and compliance regulations is a plus
• Excellent communication and interpersonal skills, with the ability to interact professionally with residents, staff, and vendors.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Experience with property management software (such as Yardi) preferred
• Strong problem-solving skills with a customer service-oriented approach
• Ability to quickly assess file deficiencies and implement compliance corrections  
  
  

About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families – often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.

Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.