What are the responsibilities and job description for the Property Management Onboarding Specialist - Dallas Regional Office position at Dominium Management Services?
Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity.
Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally.
POSITION SUMMARY: The Onboarding Specialist plays a critical role in ensuring a smooth and engaging transition for new hires. This position is responsible for coordinating and delivering onboarding programs that align with organizational goals, compliance requirements, and operational excellence. The Onboarding Specialist partners with Operations Training, HR, Talent Development, and business leaders to create a positive first impression and foster long-term employee success. Additionally, this role ensures employees have the tools, resources, and training needed to succeed in their roles.
ESSENTIAL FUNCTIONS:
- Coordinates onboarding programs for Property Management new hires, ensuring a structured and consistent onboarding experience.
- Collaborates with Human Resources on preboarding activities, HRIS integration, and completion of required documentation and compliance training, including Fair Housing, Harassment Prevention, and Safety.
- Delivers virtual and/or in‑person orientation sessions aligned with company culture, policies, and regulatory requirements.
- Designs, updates, and maintains onboarding schedules, materials, learning paths, and resources to support new hire readiness.
- Partners with the Lead Onboarding Specialist and hiring managers to customize onboarding plans based on role requirements, workforce needs, and evolving business priorities.
- Oversees course enrollment, progression, and completion within the Learning Management System (LMS), including follow‑up on overdue or incomplete training.
- Serves as a primary point of contact for new hires throughout the onboarding period, providing guidance, clarification, and ongoing support.
- Ensures new employees have timely access to required tools, systems, credentials, and job‑specific resources by coordinating with IT and department leaders and resolving access issues efficiently.
- Provides instruction and support related to system usage, technology tools, and locating role‑specific resources.
- Fosters a welcoming and inclusive onboarding experience that reflects company values, supports engagement and retention during the first 90 days, and includes 30‑, 60‑, and 90‑day check‑ins or surveys. Partners with HR Onboarding Specialists and HR Business Partners to identify trends and address early performance or engagement concerns.
- Evaluates onboarding effectiveness by tracking completion rates, analyzing data and feedback, reporting progress to business leaders, and recommending continuous improvements. Supports additional initiatives and projects as assigned, including system enhancements, property takeovers, acquisitions, or portfolio expansions requiring onboarding support.
QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)
- Bachelor’s degree in Human Resources, Business, or a related field; or an equivalent combination of education and experience.
- Minimum of two (2) years of experience in onboarding, talent development, training, or Human Resources.
- Minimum of two (2) years of experience in property management.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, Teams, and SharePoint; familiarity with Learning Management Systems required (Yardi Aspire experience preferred).
- Strong organizational, verbal, and written communication skills, including facilitation and presentation abilities.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families – often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.
We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.
Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law.