What are the responsibilities and job description for the Dominion Assistant Property Manager position at Dominion Management Group LLC?
The Dominion Difference!
Dominion Group is a vertically integrated, multi-discipline real estate investment firm focused on developing, acquiring and operating generational real estate assets in the conventional multi-family housing, affordable housing and seniors housing sectors. We deliver superior value and returns to our partners and investors in these sectors by building robust operating platforms driven by dynamic, faith-based cultures that serve to engage people, improve lives, and enhance our real estate investments. Dominion is headquartered in Knoxville, TN, with its $1.5b portfolio covering 25 markets throughout the southeastern US.
Visit www.dominion.us for more information.
We offer Lucrative and Exciting Benefits:
- Health Insurance, including Medical, Dental, and Vision
- Life Insurance, Short-Term, and Long-Term Disability Insurance
- Telephone Doctor 24/7
- Employee Assistance Program
- Health Savings Account or Health Reimbursement Arrangement
- Paid Time Off
- Paid Holidays
- Time and a Half on Holidays
- Direct Deposit
- Employee Referral Program
- Sponsored Mission Trips-$1000 allowance and up to a week of paid time off
- Marriage Retreat-Weekend Retreat Paid in Full
- Professional Counseling-Free and Discounted Sessions Offered Annually
- Identity Theft Protection and Credit Monitoring
PURPOSE OF JOB AND ESSENTIAL FUNCTIONS
Responsible for assisting in the day-to-day business operations of the assigned property management department. The focus of the job is to support the Property Manager in all aspects of management pertaining to the property. The APM is the liaison between the tenants and the property manager for maintenance and tenant issues.
PRIMARY RESPONSIBILITIES.
- Creates a positive, welcoming, supportive sense of community for residents, visitors and associates.
- Responsible for building and maintaining strong resident rapport.
- Notifies resident of issues affecting their tenancy.
- Sends late letters including 1st, 2nd, and final notices.
- Calls on past due accounts.
- Assists with posting rent payments.
- Ensures maintenance issues are resolved in a timely manner.
- Assists with leasing and ensures smooth operation of all activities related to apartment rentals, move-ins, lease renewals and proper documentation is in place.
- Assists with overseeing on-site maintenance, ensuring proper facility upkeep and timely fulfillment of service requests.
- Inspects apartments for move-in condition and turnover status, including determining damages and cleaning fee charges for move-outs, as well as annual renewal walk-thrus.
- Perform all job related duties as assigned by supervisor.
- Maintain regular and predictable attendance. Some Saturday and evening shifts may be required.
FISCAL RESPONSIBILITIES
- Develops and utilizes sound rent collection procedures, including following up with delinquent accounts.
- Responsible for timely processing of all rent checks, submits all relating/supporting documentation.
- Oversees security deposit administration.
KNOWLEDGE, SKILL AND ABILITIES
- Highschool diploma or equivalent.
- One year of Property Management experience preferred, preferably in a multi-family environment.
- Must be legally able to operate a motor vehicle, possess valid driver’s license and auto insurance, and meet company driving requirements.
- Excellent customer service skills.
- Above average understanding of Bookkeeping/Accounting principles.
- High level of professionalism and enthusiasm.
- General business acumen.
- Intermediate office administration and computer skills (Microsoft Office, Yardi).
- Ability to manage multiple tasks concurrently.
- Strong interpersonal, communication, organizational, problem solving and time management skills.
PHYSICAL DEMANDS/WORKING CONDITIONS/ENVIRONMENT
- Capable of working long days on a frequent basis.
- Capable of pushing, pulling or lifting up to 25 lbs.
- Occasionally required to climb, kneel, crouch, bend or crawl.
- Additional physical demands include: being outside/walking across property in various weather conditions, on feet for an extended period of time, walking up and down stairs, climbing ladder.
