Director of Programs

The Domestic Violence Resource Center is a northern Nevada non-profit organization that provides free confidential services in an effort to bring an end to family violence in Washoe County. DV Resource Center provides individuals and families with a step-by-step path to safer and healthier living through individualized service plans as well as the caring support victims need. DVRC is the area’s leading provider of services to those experiencing family violence.

Position Summary:

The Director of Programs is a senior leadership position responsible for the strategic development, implementation, evaluation, and continuous improvement of survivor-centered programs and services at the Domestic Violence Resource Center (DVRC). This role oversees program design, trauma-informed organizational practices, partnership development, data and impact measurement, and cross-functional coordination to ensure high-quality, mission-aligned programming that supports survivors and their children.

The Director of Programs will play a key role in operationalizing programs within DVRC’s new facility, strengthening long-term survivor resilience, integrating trauma-informed care across the organization, and building systems for measurable impact and accountability.

This position collaborates closely with the Executive Director, Director of Client Services, Director of Operations, Program & Services Committee, community partners, and staff across departments.

Essential Duties and Responsibilities:

Program Leadership & Development

· Lead the design, implementation, evaluation, and refinement of DVRC core programs and emerging initiatives.

· Develop intentionally designed programming that supports survivor healing, resilience, safety, and long-term stability.

· Lead the development and launch of a children’s program, including:

o Program framework and curriculum development

o Evaluation measures and baseline/post-program data collection

o Coordination with shelter and residential services

o Staffing recommendations and future program leadership planning

· Lead efforts to define and strengthen DVRC’s mental health programming, including:

o Development of guidelines, policies, and procedures

o Program evaluation and quality improvement

· Identify gaps in survivor services and develop recommendations for enhanced programming related to:

o Housing stability

o Financial literacy

o Career development

o Legal assistance

o Social justice and long-term healing supports

Trauma-Informed Organizational Leadership

· Assist with advancing trauma-informed care practices across all levels of the organization which includes helping to develop and implement a trauma-informed care champion program.

· Ensure programs, procedures, and environments reflect best practices in survivor-centered and trauma-informed service models.

Evaluation, Data & Impact Measurement

· Develop and implement systems to measure program effectiveness and mission impact.

· Support development of logic models, KPIs, dashboards, and reporting systems.

· Analyze qualitative and quantitative program data to inform decision-making and continuous improvement.

· Collaborate with leadership to establish standards for data collection, reporting timelines, and quality assurance.

· Contribute impact data and storytelling insights for annual reports, grant applications, donor communications, and strategic planning.

Community Partnerships & Collaboration

· Inventory, assess, and strengthen existing partnerships and MOUs.

· Develop strategic partnerships that expand survivor access to services and wraparound supports.

· Coordinate with legal, mental health, educational, and social service providers to strengthen referral systems and collaboration.

· Represent DVRC in community coalitions, meetings, and collaborative initiatives.

Leadership & Organizational Collaboration

· Serve as a member of the leadership team and contribute to organizational strategy and culture.

· Present recommendations, reports, and action plans to leadership, committees, and the Board of Directors.

· Collaborate closely with program staff to ensure alignment, accountability, and strong service delivery.

· Support staff development, training, and a culture of continuous learning and improvement.

Qualifications:

Required Qualifications

· Bachelor’s degree in social work, counseling, nonprofit management, public administration, psychology, or related field; equivalent experience may be considered.

· Minimum of 5 years of progressively responsible leadership experience in nonprofit programming, social services, domestic violence services, behavioral health, or related field.

· Demonstrated experience designing, implementing, and evaluating programs.

· Strong understanding of trauma-informed care and survivor-centered practices.

· Experience with strategic planning, partnership development, and cross-sector collaboration.

· Experience using data and evaluation to inform program decisions and demonstrate impact.

· Excellent written, verbal, organizational, and presentation skills.

· Ability to manage multiple projects and deadlines in a fast-paced environment.

Preferred Qualifications

· Master’s degree in a related field.

· Experience working in domestic violence, shelter, housing, or crisis response settings.

· Experience with logic models, outcomes measurement, and grant-funded programs.

· Knowledge of Nevada social service systems and community resources.

· Supervisory and team leadership experience.

Core Competencies

· Trauma-informed leadership

· Strategic thinking and systems development

· Program design and evaluation

· Collaboration and partnership building

· Equity and cultural responsiveness

· Communication and presentation skills

· Problem-solving and adaptability

Reporting Structure

The Director of Programs reports to the Executive Director and works collaboratively with the Director of Client Services and other members of the leadership team.

Work Environment & Schedule

This is a full-time leadership position based in Reno. Some evening or weekend hours may be required for meetings, trainings, events, or community engagement activities.

Mission Alignment

DVRC is committed to creating a community free from domestic violence through advocacy, education, support services, and empowerment. The Director of Programs must demonstrate a strong commitment to survivor empowerment, equity, dignity, and trauma-informed care in all aspects of leadership and service delivery.

Physical Requirements:

· Must be able to remain in a stationary/seated position at least 75% of the time.

· Ability to move office supplies/materials weighing up to 20 pounds within office environment.

· Ability to lift, move and/or transport household items, small pieces of furniture and/or repair materials.

DV Resource Center is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

Pay: $74,000.00 - $86,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $74,000 - $86,000