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Account Ambassador

DOMAIN HWH
Oakville, CA Full Time
POSTED ON 12/20/2025
AVAILABLE BEFORE 1/23/2026

ROLE TITLE:
Account Ambassador - Southeast, The Mascot

REPORTS TO:
Director of Americas, Domain HWH

LOCATION:
Florida based; full-time remote role with significant travel required in territory

Domain HWH, a family winegrowing endeavor built to last for generations, is part of Pacific Union Co. The Domain has evolved through the decades and comprises three Napa Valley properties that form its pillars: Harlan Estate, founded in 1984; BOND, founded in 1996; and Promontory, founded in 2008. The Mascot—a wine made from the younger vines of the three estates—was established in 2012. Each of these undertakings is dedicated to the understanding of our land, and to faithfully translating the respective characters of the individual properties into their wines.

The Mascot Account Ambassador is responsible for opening new accounts and nurturing existing account relationships across the Southern part of the United States. This role's territory includes key markets such as Florida, Georgia, North and South Carolina and significant travel within all markets in the territory is required. The ideal candidate has extensive experience working in the on-premise sector and can interact with top Sommeliers, Wine Buyers, and other people of influence at the highest level. In addition to partnering with assigned distributors in each market, the Account Ambassador is expected to operate independently and make progress in each market without the assistance of a distributor. Ability to conduct remote and in-person market research, develop target account lists and outreach strategies, and establish new relationships is key to success in the role. While the role's primary focus is The Mascot, the Account Ambassador will be trained to speak to all Domain HWH wines and is expected to have a positive impact on each.

Essential Responsibilities

  • Ability to spend significant time in market developing new account and nurture existing account relationships in person.
  • Ability to speak authentically and professionally with Sommeliers and Wine Buyers about the Domain HWH wine and other fine wine producers across the globe.
  • Conduct independent market research to identify top target accounts in each market.
  • Develop and execute strategies to place the wine at new accounts and to expand the presence of the wine at key existing accounts.
  • Achieve annual on-premise volume, revenue, points of distribution, and related objectives for the defined territory.
  • Work closely with the Estate and Regional teams and provide support to attainment of their annual objectives.
  • Closely track all activities in territory and develop reports for management that clearly and quantitively shows the status of each market.

Required Experience

  • College degree (BA or BS).
  • WSET 3 certification or equivalent training.
  • At least six years of wine industry experience in sales, business development, or a related function.
  • At least four years of experience working as or with Sommeliers and Wine Buyers.
  • Experience developing and implementing new and existing account success strategies.

KEY PERFORMANCE ATTRIBUTES

  • Work collaboratively with colleagues to drive a virtuous work environment and successful outcomes.
  • Focus on relationship building that is built on loyalty and trust and is long-lasting (not transactional in nature).
  • Implement successful strategies that are in alignment with the Domain's values and objectives.
  • Self-starter who can deliver positive business results with little managerial or external guidance.

ALIGNED CHARACTERISTICS

  • Passion
  • Humility
  • Integrity
  • Accountability
  • Loyalty and trust

What We Offer

  • Health benefits for you and your family, including medical/dental/vision additional health benefits include life, long term disability, FSA or HSA and 401(k)
  • Vacation and sick time along with 10 paid holidays and annually designated employee appreciation days
  • A diverse team of coworkers that care about each other in a fun, exciting work environment

Pay Transparency Disclosure: The pay scale for this position is $110,000-$140,000 with bonus eligibility. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. The Company reserves the right to modify the range in the future.

Domain HWH is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Employment with Domain HWH is at-will, meaning either the employee or employer may terminate the relationship at any time with or without cause and with or without notice, except as provided by law.

If you require an accommodation to apply for or interview for a position, please contact our Human Resources Department

Salary.com Estimation for Account Ambassador in Oakville, CA
$75,831 to $101,537
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