Recertification Specialist

Job Title: Recertification Specialist

Location: Bronx, NY

Summary/Objective:

Dolphin Property Services (Dolphin) is a rapidly expanding and dynamic property management firm focused on multifamily residential properties, dedicated to providing exceptional customer service and to building communities. With our recent growth, and ongoing expansion plans, we are seeking a Recertification Specialist for an affordable housing property in Bronx, NY.

The Recertification Specialist will work from the on-site management office in Bronx, NY. and review all resident files at the property and apply knowledge of regulatory requirements to ensure compliance standards are met. This position serves as the primary point of contact for administration of compliance tasks, assisting in responding to agency concerns, and providing outreach to residents at the property. The Recertification Specialist will report

Essential function/Responsibilities, duties include but are not limited to the following:

• Conduct initial, annual, and interim recertifications, including retroactive rent calculations, in accordance with applicable affordable housing regulations, (e.g., Project Based Section 8, 236, Low Income Housing Tax Credits, Mitchell-Lama).
• Accurately calculate household income, assets, and expenses for all recertification types.
• Identify and address discrepancies in reported household income, ensuring corrective action aligns with agency guidelines.
• Prepare and distribute third-party verification forms to support eligibility determinations.
• Notify residents of upcoming recertification requirements and deadlines.
• Schedule and conduct interviews for initial, annual, and interim recertifications.
• Maintain organized and up-to-date resident files and documentation.
• Collaborate with the legal department to address cases of resident non-compliance.
• Prepare documentation and respond to agency audits and reviews.
• Track and report recertification activities.
• Perform additional related duties as assigned to support compliance, leasing and property management operations.

Requirements:

• Minimum 2 years affordable housing related experience.
• High School diploma OR GED;
• Must have extensive knowledge of Section 8/LIHTC and Mitchell-Lama rules and guidelines.
• COS or LIHTC certification preferred.
• Yardi Voyager software experience preferred.
• Detail-oriented and the ability to operate on a deadline-driven schedule.
• People skills and superior communication skills.
• Experience investigating and correcting income discrepancies.
• Possess strong organizational, analytical, and problem-solving skills.
• Experience in managing multiple tasks efficiently.
• Possess excellent verbal and writing skills.
• Ability to maintain a courteous and professional demeanor at all times.
• Ability to interact effectively with applicants, tenants and with all levels of staff and management.
• Proficiency with Microsoft Office Suite, particularly Word, Excel and Outlook
• Notary Public is preferred.

Benefits Overview:

We are committed to supporting the well-being, growth, and financial security of our employees. Our comprehensive benefits package includes:

• Medical Insurance – Full premium paid by the company for the employee only coverage. Coverage begins on the first day of the month following your hire date.
• Dental and Vision Insurance – Affordable coverage options for preventive and ongoing care.
• Employee Assistance Program (EAP) – Confidential support services to assist with personal and professional challenges.
• FinFit – Financial wellness resources to support smart financial planning and management.
• 401(k) Retirement Plan – Includes both Traditional and Roth options, with employer matching up to 4%.
• Company-Paid Life Insurance – Providing financial protection for you and your loved ones.
• Annual Performance-Based Bonus – Recognizing and rewarding individual and company achievements.
• Paid Time Off (PTO) – Accrual begins immediately, starting at 120 hours per year, prorated based on hire date.
• Paid Sick Leave – 56 hours annually to support your health and wellness.
• Paid Holidays – 12 company-observed holidays each year.
• Volunteer Day – One paid day annually to support community involvement.
• Tuition Reimbursement – Financial assistance for job-related education and professional development.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Application Question(s):

• How many years of experience do you have working with affordable housing programs (Section 8, LIHTC, Mitchell-Lama)?
• Which programs have you directly handled recertifications for?
• Have you independently processed full cycle recertifications (initial, annual, and interim
• Do you have experience identifying and resolving income discrepancies in resident files?
• Briefly describe your experience with recertifications and compliance programs:
• Have you calculated household income, assets, and rent adjustments for compliance purposes?
• Which affordable housing programs have you worked with directly? (HUD/Section 8, LIHTC/tax credit, HPD/HDC, etc.)
• How many years of hands-on experience do you have with HUD/Section 8 recertifications?

Please briefly describe your responsibilities.

Experience:

• Recertification in affordable housing: 1 year (Required)

Work Location: In person

Salary : $55,000 - $65,000