What are the responsibilities and job description for the Maintenance Technician position at Dolphin Hotel Management - River Street Inn?
MAINTENANCE TECHNICIAN
The Hotel Maintenance Technician is responsible for maintaining the physical functionality and safety of the hotel’s facilities in accordance with standards to ensure a safe, secure, and comfortable environment for guests and team members. This includes routine maintenance, emergency repairs, and responding to guest and staff work orders.
Responsibilities include:
- Perform general maintenance tasks including HVAC, plumbing, electrical, carpentry, painting, and general repairs.
- Inspect and troubleshoot equipment and systems (e.g., HVAC, electrical, plumbing).
- Respond promptly to guest and staff maintenance requests and ensure timely resolution.
- Maintain the physical appearance of the hotel, including interior and exterior areas.
- Assist in preventive maintenance schedules for guest rooms, public spaces, and back-of-house areas.
- Monitor and operate building automation systems and respond to alerts or alarms.
- Maintain accurate records of work performed and parts used.
- Ensure compliance with safety standards and hotel policies.
- Report any major repair needs or hazards to the Chief Engineer.
- Assist other departments with set-ups, moves, and minor repairs as needed.
- Stay up to date on safety protocols and participate in emergency procedures or drills.
Qualifications:
- High school diploma or equivalent; vocational training or technical certification preferred.
- 1–3 years of experience in building maintenance, preferably in a hotel or hospitality environment.
- Working knowledge of HVAC, plumbing, electrical, and general construction.
- Ability to use hand and power tools safely and effectively.
- Strong troubleshooting and problem-solving skills.
- Good communication and customer service skills.
- Ability to lift up to 50 lbs and work on ladders or in confined spaces.
- Willingness to work evenings, weekends, and holidays as needed.
- EPA certification or other relevant licenses are a plus.
Working Conditions:
- Physically demanding role; may involve long periods of standing, bending, lifting, or working in high or confined spaces.
- May be exposed to loud noises, extreme temperatures, or hazardous materials.
- Uniform and safety equipment typically provided.