What are the responsibilities and job description for the Server/Host position at Dolly's Diner?
Overview: We are seeking a friendly and customer-oriented individual to join our team as a Host/Server. As a Host/Server, you will play a vital role in providing exceptional guest service and ensuring a positive dining experience for our customers. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. Responsibilities: - Greet and welcome guests upon arrival with a warm and friendly attitude - Seat guests and provide them with menus - Assist in taking food and beverage orders accurately - Relay orders to the kitchen staff and ensure timely delivery of food - Provide recommendations on menu items and answer any questions or concerns - Handle guest inquiries, complaints, and requests promptly and professionally - Maintain cleanliness and organization of the dining area - Collaborate with other team members to ensure smooth operations Skills: - Previous experience in a hospitality or customer service role is preferred - Strong communication skills, both verbal and written - Knowledge of Aloha POS system is a plus - Excellent phone etiquette and ability to handle phone reservations - Ability to multitask and prioritize tasks effectively - Strong attention to detail and accuracy in order taking - Ability to work well under pressure in a fast-paced environment - Positive attitude and willingness to help others Join our team today and be part of creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $11.00 - $20.00 per hour
Expected hours: No less than 24 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- Evening shift
- Morning shift
Ability to Relocate:
- Princeton, WV 24740: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $20