What are the responsibilities and job description for the Store Manager position at Dolls Kill?
Dolls Kill is a global fashion brand known for breaking boundaries and bringing bold self-expression to life. We’re rebellious, unapologetic, and always pushing the edge of what’s next in eCommerce and culture. Our digital experience is central to that - fast, creative, and built for a new generation of online shoppers.
Lead all aspects of store operations, sales performance, and team development
Drive Sales KPI results, including AOV, UPT, Conversion, and Customer Reviews
Consistently model and reinforce the D.O.L.L.S. Standards through customer engagement and team coaching
Lead with accountability, ownership, creativity, and alignment to the company’s Core Values
Recruit, train, coach, and develop a high-performing team
Create a culture of accountability, ownership, customer obsession, and teamwork
Execute visual merchandising and maintain Dolls Kill brand standards
Build relationships within the local community through partnerships, activations, influencers, events, and grassroots marketing opportunities
Identify innovative ways to increase store traffic, customer engagement, repeat business, and brand awareness
Analyze business trends and create action plans to drive profitability and long-term growth
Strong ownership mentality with an entrepreneurial and business-driven mindset
Ability to run and operate the business as if it were your own
A leader who does not wait for foot traffic to walk through the door — you actively think about how to drive traffic, build community engagement, and create reasons for customers to visit the store
Ability to lead through the company’s Core Values and D.O.L.L.S. Standards
Flexible and able to pivot quickly when business needs shift or priorities change
Open to direction, coaching, and feedback with the understanding that adaptability and accountability aid in leadership growth and development
Confidence to speak up for what your store and team need to be successful
Ability to drive sales, KPI performance, team development, and operational excellence
Deep understanding of the local market, neighborhood culture, community, nightlife, festivals, music, and events
Experience building authentic customer relationships and creating memorable in-store experiences
Proven ability to coach, inspire, and hold teams accountable to performance expectations
Strong communication, problem-solving, and decision-making skills
You are not just a Store Manager; you operate like an owner. You understand the balance between business, people, culture, and creativity. You know your city, your community, and what drives your customer. You lead with confidence, urgency, accountability, and vision while creating a culture rooted in the Dolls Kill Core Values and D.O.L.L.S. Standards.
You understand that success is not about waiting for business to come to you; it’s about creating energy, building community, driving traffic, and turning the store into a destination. You are adaptable, solution-oriented, receptive to feedback, and continually seeking opportunities to develop your leadership skills and move the needle forward. You also have the confidence to advocate for your business, your team, and the tools needed to drive success.
If you’re ready to move the business forward, grow with a fast-moving brand, and make an impact, we’d love to hear from you.
Apply now and help shape the future of Dolls Kill in LA.