Director, Process Improvement - Corp

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview

Direct cross-functional process improvement projects that improve the effectiveness and efficiency of Dollar General’s operations.  Partner with Merchandising, Store Operations, IT, Supply Chain and vendors to identify opportunities and define impact of root cause solutions.  Develop and maintain key performance metrics to measure and report to leadership the progress and impact of process improvement initiatives.

Job Details

• Direct and oversee key cross-functional and strategic projects that deliver significant value to company.  Work throughout the organization to define, deliver and measure project results.  Provide project management, analytics, and measure to projects to ensure milestones are met and deliverables achieved.  (30%)
• Provide leadership and supervision to the team.  Direct the analysis to support current and future strategic initiatives.  Coach and develop team in process improvement techniques.  (20%)
• Analyze and interpret data to identify opportunities and evaluate existing processes.  Assess existing procedures, equipment, tools and technology.  Present proposals and expected outcomes from investments and proposed changes.  (20%)
• Work with IT, Finance, and other support functions to remove constraints, justify investments and implement solutions that improve service and reduce expense.  (20%)
• Present updates, timelines, milestone statuses and results to key stakeholders.   (10%)

Qualifications

Knowledge, Skills and Abilities:

• Ability to quickly identify potential drivers of emerging problems, root cause and generate solutions
• Ability to partner, coordinate and influence across all levels of management
• Ability to prioritize projects based on solution impact, time to implement and/or direction from leadership
• Ability to direct multiple priorities and cross-functional projects
• Ability to lead presentations to various levels of management
• Design and execute appropriate analyses to size potential impact of problems or solutions
• Strong analytical and process mapping skills
• Ability to create and execute an implementation plan for rollout

Work Experience and/or Education:

• Master's degree in Business, Supply Chain, or Industrial Engineering required or equivalent professional experience. Minimum of 7 years of relevant work experience. Industrial engineering, Six Sigma, and/or Lean Six Sigma experience preferred.