What are the responsibilities and job description for the Human Resources Manager position at Dole Packaged Foods?
Purpose
Dole Packaged Foods is a purpose led organization that is a champion of accessible fruit nutrition and builds a brighter future for people through the goodness of fruit.
At Dole, our culture is uniquely driven by core Values. Our commitment to these Values transforms our work into a meaningful journey toward a brighter future together. Here, you'll be part of a respectful, inclusive culture that deeply values our colleagues, customers, and global communities. We strive for excellence, empowering each other to confidently overcome challenges, continuously learn, and achieve world-class results. Guided by unwavering integrity, our actions consistently reflect our commitment to always doing what's right, fostering lasting trust and strong relationships. Through a spirit of collaboration, we cultivate positivity, generosity, and genuine teamwork, enabling collective success toward our One Dole Purpose. Our innovative spirit leads directly to meaningful outcomes and business success.
As a Human Resources Manager you will oversee many areas of HR – recruitment, training, compliance, leaves of absence, and other projects as assigned, and support the organization’s purpose and promises.
This role leads a team of professional and/or support associates, sets operational objectives, and delivers results that directly impact departmental performance.
Responsibilities
Primary Accountabilities:
Experience, Knowledge, & Skills You Bring:
Occasional travel may be required
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Dole Packaged Foods is a purpose led organization that is a champion of accessible fruit nutrition and builds a brighter future for people through the goodness of fruit.
At Dole, our culture is uniquely driven by core Values. Our commitment to these Values transforms our work into a meaningful journey toward a brighter future together. Here, you'll be part of a respectful, inclusive culture that deeply values our colleagues, customers, and global communities. We strive for excellence, empowering each other to confidently overcome challenges, continuously learn, and achieve world-class results. Guided by unwavering integrity, our actions consistently reflect our commitment to always doing what's right, fostering lasting trust and strong relationships. Through a spirit of collaboration, we cultivate positivity, generosity, and genuine teamwork, enabling collective success toward our One Dole Purpose. Our innovative spirit leads directly to meaningful outcomes and business success.
As a Human Resources Manager you will oversee many areas of HR – recruitment, training, compliance, leaves of absence, and other projects as assigned, and support the organization’s purpose and promises.
This role leads a team of professional and/or support associates, sets operational objectives, and delivers results that directly impact departmental performance.
Responsibilities
Primary Accountabilities:
- Lead, coach, and develop direct reports within the Human Resources function.
- Foster a high-performance, engaged HR team aligned with organizational goals.
- Manage full-cycle recruitment for all levels of employees and temporary associates.
- Serve as primary liaison for contingent workforce vendors.
- Ensure effective onboarding processes, including new hire orientation.
- Act as a trusted partner to management and employees by addressing concerns, grievances, and workplace issues.
- Conduct employee investigations and provide recommendations aligned with company policy.
- Support and guide performance management processes, including goal setting, development planning, and performance reviews.
- Conduct exit interviews and provide actionable insights and recommendations.
- Develop, implement, and maintain HR policies, procedures, and employee handbook.
- Ensure compliance with federal, state, and local labor laws and regulations.
- Maintain records, reports, and logs to ensure compliance with EEO and Affirmative Action requirements.
- Coordinate leave of absence administration and unemployment claims in partnership with US HQ HR & third-party vendors.
- Ensure compliance with required labor postings and regulatory updates.
- Lead HR-related audits, including SMETA, SQF, and applicable state audits.
- Deliver and oversee compliance training programs, including harassment prevention.
- Support organizational development and employee training initiatives.
- Develop and analyze HR metrics and reports to drive data-informed decision-making.
- Monitor KPIs and leverage site analytics to influence continuous improvement initiatives.
- Demonstrate strong interpersonal and professional communication skills in a fast-paced environment.
- Maintain structured, thoughtful, and effective communication, particularly in sensitive labor relations matters.
- Apply critical thinking and problem-solving skills to complex HR situations.
- Perform other duties as assigned.
Experience, Knowledge, & Skills You Bring:
- 5 - 7 years progressive human resources experience including recruitment, employee relations, compliance, and policy development
- In-depth knowledge of labor law and HR best practices
- Intermediate to advanced skills in the Microsoft Office suite, including Excel, Word, Outlook, and PowerPoint
- Bilingual English/Spanish strongly preferred
- Excellent verbal and written communication skills
- Ability to work independently in a fast-paced, high volume environment
- Demonstrates good judgment, integrity & respect, innovation, and optimism
- Handle information with the utmost confidentiality
- Passionate about a purpose driven career
- Committed to fostering inclusive environments that support employee development and well-being
- Sets clear expectations, encourages innovation, and drives continuous improvement
- Models and coaches towards transparency and integrity in decision-making
- Effectively facilitates cross-team communication and teamwork
- Bachelor’s degree required
- Master’s degree preferred
- PHR/SPHR and/or SHRM-CP/SHRM-SCP certification preferred
- Ability to sit and use the computer for extended periods of time; ability to answer phones and use a variety of office equipment; ability to lift 15 pounds and reach overhead.
Occasional travel may be required
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.