What are the responsibilities and job description for the Field Service Technician position at Dolce Neve Inc.?
Field Service Technician
For 30 years Dolce Neve, Inc. has provided the Specialty Coffee Industry with expert beverage equipment service, customized preventative maintenance programs, new and used equipment sales, and water filtration programs. Dolce Neve Headquarters is based in Petaluma, CA, and services the 9 greater Bay Area counties. Our technicians reside in various cities to better serve our valued customers.
Employment Type: Full-Time 8:30 to 5:00 with overtime and on-call opportunities.
Experience Preferred: Basic Electrical and Plumbing Knowledge.
Compensation: $25.00 - $38.00 per hour depending on assessed skills, experience, education, and training. A company van and cell phone will be provided.
Benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Vacation and Holidays, and Simple IRA 2% Matching.
Service Includes:
Installation, repair, and scheduled preventive maintenance, including espresso machines (standard and super-automatic), brewers, grinders, pitcher rinsers, and water filtration.
Use multiple hand and power tools, Fluke meters, etc. to complete service.
Ability to perform service above and below counters.
Keep van and service location service areas clean and orderly.
Comply with safety regulations at all times.
Complete work orders for assigned jobs immediately upon completion of service utilizing Field Service software.
Attributes and Experience:
Clean DMV driving record is required.
Able to work independently and provide professional and friendly customer service.
Demonstrate exceptional work ethic and follow-through with a strong attention to detail.
Display good work habits, including good attendance and promptness.
Capable of lifting to 70 lbs.
*IMPORTANT*: If you do not have specific industry experience, please explain how your experience and skills will translate to this position as a Specialty Coffee Field Service Technician.
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Thank you for your interest in working for Dolce Neve and the exciting Specialty Coffee Industry! We look forward to learning more about you.
Job Type: Full-time
Pay: $25.00 - $38.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $25 - $38