Stock Supervisor - Chicago

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Stock Supervisor career opportunity available at our Chicago boutique.

ROLE

The Stock Supervisor acts as the point person for maintaining and supervising all the inbound/outbound merchandise, as well as the maintenance and organization of all back of house stock and supply areas.

MISSION

• Ensuring stockroom organization to maximize store productivity.
• Monitoring stock levels and supporting activities of client advisors.
• Be a role model ensuring the highest level of client service.
• Represent the brand as an ambassador by promoting its values and ambitions within the marketplace.
• Key Holder (mandatory for Managers, optional for Supervisors).
• Manage the stockroom organization in order to contribute to the store productivity, in accordance with DG directives and procedures.
• Ensuring efficient and fast replenishment of merchandise on the selling floor and shortening the waiting time of the clients.
• Training support on system and stockroom guidelines to new stock keepers.
• Participate in daily store meetings to communicate current business trends, relevant updates and motivate store employees.
• Identify store maintenance issues, lighting concerns and work closely with Corporate to report, catalogue, prioritize and resolve areas that impact store structural function and image.
• Ensure receipt, quantities, tagging, deliveries of products, articles, and supplies in a timely manner.
• Prepare new items to be displayed in collaboration with Client Advisors.
• Ensure replenishment is done systematically and accurately.
• Participate in store maintenance.
• Control and supervise transfers and all other operations in a timely manner.
• Supervise the flow of goods between storage and shop floor, prepare and control arrangement of articles.
• Follow daily placement of items for sale, in line with articles available in stock.
• Plan and undertake inventory operations and be a stakeholder in monitoring loss-prevention and unknown mark-downs.
• Communicate daily with article rotation and propose remedial measures where necessary.
• Oversee and confirm all receipts, deliveries, outgoing packages, both retail and non-retail.
• Maintain loss prevention standards through awareness and adherence to store policies.
• Respond to Corporate regarding discrepancies, missing documentation, etc.
• Guarantee the bi-annual store inventory accuracy and set up quantitative targets related to inventory control.
• Be competent in cash procedures and operations and, if needed, provide support to the cashier team.
• Maintain full knowledge of all shipping and receiving procedures and paperwork distribution.
• Inter-store transfers, RTVs and damage.
• Client purchases, consignments and transfers or deliveries to other locations.
• PR/Visual deliveries.
• Store materials, supplies and packaging supplies.
• Furniture moves, special event setup, etc.
• Manage Staff uniforms (fitting, order, remittance, alterations, dry cleaning and spare uniforms).
• Order office stationery, drinks and food and other relevant tools, coordinate with suppliers, control delivery and invoicing.
  
  

PROFILE

• 3 years of Luxury Retail Sales Experience
• Excellent written and verbal communication skills
• Women's and Men’s RTW experience
• Results-driven with leadership capabilities
• Adaptable and comfortable in a fast-paced environment
• Flexible schedule availability including evenings, weekends, and holidays
  
  

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

LOCATION: USA – CHICAGO – IL