What are the responsibilities and job description for the Cashier/Customer Service position at Dolce amore sweets?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the face of our grocery store, providing exceptional customer service and ensuring a pleasant shopping experience for all customers. Your responsibilities will include handling transactions, assisting customers with inquiries, and maintaining the overall appearance of the store.
Duties
- Operate the Point of Sale (POS) system efficiently to process customer transactions.
- Provide outstanding customer service by greeting customers, answering questions, and addressing concerns.
- Assist in merchandising and stocking shelves to ensure products are well-displayed and available.
- Conduct product demonstrations to promote new items and encourage sales.
- Engage in upselling techniques to enhance the customer shopping experience.
- Maintain accurate cash handling procedures, including balancing cash drawers at the beginning and end of shifts.
- Supervise junior staff members when necessary, providing guidance and support.
- Utilize strong phone etiquette to assist customers over the phone as needed.
- Perform basic math calculations for transactions and ensure retail math accuracy.
Requirements
- Previous experience in retail sales or a grocery store environment is preferred.
- Strong communication skills with the ability to interact effectively with customers and team members.
- must be able to speak spanish and english.
- Knowledge of espresso machine is a plus, but we offer training.
- Familiarity with cashiering duties and cash handling procedures is essential.
- Basic math skills are required for accurate transaction processing.
- Experience in merchandising and stocking is beneficial.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Supervising experience is an advantage for those looking to take on leadership roles. Join our team today and help us create an inviting atmosphere for our customers while developing your skills in customer service and retail operations!
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Work Location: In person
Salary : $14 - $15