Commercial Retail Property Manager

Job description:

The Retail Property Manager provides first-class property management services and oversees a portfolio of properties.

Essential Duties and Responsibilities

• Responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Determine and execute on timely basis escalations, reconciliations, and rent collections.
• Performs periodic regular property inspections. Recommends alterations, maintenance and reconditioning as necessary.
• Experience managing tenant improvement (TI) and capital expenditure (CAPEX) projects from planning through completion.
• Monitor construction progress to ensure compliance with plans, specifications, and local building codes.
• Identify opportunities for cost savings and value engineering without compromising quality.
• Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addendum's, amendments, and contract approval forms).
• Prepares accurate tenant billings.
• Coordinates tenant move-ins and move-outs, and inspections of spaces with tenants.
• Prepares and delivers timely, accurate and complete reports.
• May produce research data on budget line items or entering budget data provided by manager into budget reports.
• Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements.
• May gather and confirm preliminary data for accounts receivable aging reports
• Performs other duties as assigned by Supervisor.
• Conduct tenant training meetings to improve building efficiencies.

Education, Experience, and Requirements

• Bachelor’s degree (BA/BS) from a four-year college or university.
• A minimum of 3 years of experience supporting a commercial or retail property management team is required.
• Must be able to handle multiple projects, changing priorities and a continually heavy workload.
• Advanced oral and written communication skills. Strong organization and time management skills.
• Strong desire to succeed in an entrepreneurial environment.
• Ability to work in a fast-paced environment and meet deadlines as provided by the Supervisor.
• Exceptional customer service orientation.
• Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
• Strong attention to detail and ability to produce high-quality work with little to no errors.
• Advanced knowledge of Microsoft Suite and Yardi Voyager. Ability to learn new and business specific software programs as needed.