What are the responsibilities and job description for the Front Desk position at Dogtopia of Limerick?
Benefits:
Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an energetic, organized, business-minded individual that will be the first point of contact as Front Desk Coordinator. This person should love dogs, is detailed oriented and has a welcoming smile to greet all two and four legged customers!
What we offer: Let’s look at what Dogtopia does for you!
Please take a moment and watch this short video to learn more about the brand:
https://www.youtube.com/watch?v=9FONo1u85eY
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Free food & snacks
- Signing bonus
Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an energetic, organized, business-minded individual that will be the first point of contact as Front Desk Coordinator. This person should love dogs, is detailed oriented and has a welcoming smile to greet all two and four legged customers!
What we offer: Let’s look at what Dogtopia does for you!
- It’s always bring your dog to work day!
- Education in basic dog obedience and training
- Fun, Dynamic team culture
- Career progression based on performance
- Additional certification programs available
- Competitive wages with flexibility in scheduling
- Opportunity to learn key skills related to customer service, teamwork, or even sales!
- Establish Dogtopia as the Gold Standard in striving for the highest possible customer satisfaction ratings with every single interaction
- Understanding our Dogtopia-isms, the Rules by which we, as DOGTOPIANSlive by are:
- We LOVE life unconditionally like a dog.
- We STAY loyal to our pack.
- WeCHASE the absolute highest standards of safety.
- We PLAY to our fullest potential.
- We TREAT every day like It’s the Most Exciting Day Ever!
- Consistent and timely attendance
- Adherence to clean uniform policy
- Completion of all required training
- Maintain an organized Front Desk and Reception Area, as well as general ambiance of entire daycare
- Greet everyone that visits or calls Dogtopia, and answering all questions with a smile
- Be knowledgeable on all services and pricing
- Create and maintain digital customer files daily
- Ability to sell services
- Manage all transactions
- Manage all scheduling and paperwork associated with daily Meet & Greets
- Scheduling all daycare, boarding, and spa services
- Manage all customer check-in/check-out (daycare, boarding, spa)
- Follow extensive Dogtopia daily and weekly protocols to maintain clean and safe environment
- Be trained and available to occasionally help with dog-focused duties as needed elsewhere in the daycare
- Must love dogs
- Ability to work flexible days and hours, including holidays and weekends
- Ability to work cohesively with others in a fun, fast-paced environment
- Strong customer-service skills, along with customer tolerance
- Ability and comfort-level to manage all phone calls, online inquiries, and customer questions
- Must be detailed oriented
- Must have worked multiple computer systems, and Microsoft Office Products
- Must be comfortable selling Dogtopia’s services as appropriate
- Previous Customer Services Experience
- Previous Front Desk, Reception Experience
Please take a moment and watch this short video to learn more about the brand:
https://www.youtube.com/watch?v=9FONo1u85eY