What are the responsibilities and job description for the Backdesk Receptionist position at DOG, PA?
Overview
Join our dynamic team as a Backdesk Receptionist, where your energetic and organized approach will be the heartbeat of our backdesk operations. In this vital role, you will serve as the final point of contact for patients and callers, ensuring a welcoming environment while efficiently managing administrative tasks. Your proactive attitude and excellent communication skills will help keep our office running smoothly, providing exceptional customer support and support to our team members. This paid position offers a fantastic opportunity to develop your office management skills in a fast-paced, professional setting. There are no medical benefits. After one year you will receive one week of vacation and the option for a 401k.
Responsibilities
- Greet patients warmly and direct them appropriately, maintaining a professional and friendly demeanor at all times
- Operate multi-line phone systems to answer inquiries, transfer calls, and take messages with courtesy and clarity
- Manage Backdesk duties including scheduling appointments, maintaining doctors schedules, and handling incoming correspondence
- Perform data entry and filing tasks accurately to ensure organized recordkeeping
- Support office management by coordinating calendar appointments and assisting with clerical duties.
- Provide customer support by addressing inquiries promptly and professionally, ensuring positive interactions at all touchpoints
Skills
- Proven experience in a reception role with excellent phone etiquette and organizational skills
- Proficiency with multi-line phone systems, data entry, filing, and general clerical task.
- Exceptional organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Experience with customer service roles that require patience, professionalism, and quick problem-solving abilities
This role is perfect for motivated individuals eager to grow their administrative expertise while contributing to a vibrant team environment. We value energetic professionals who are detail-oriented, proactive, and committed to delivering outstanding support every day!
Pay: From $14.00 per hour
Work Location: In person
Salary : $14