Dog Daycare Front Desk Staff

Dog-E-Den is a busy Dog Care facility in Sherman Oaks located on Ventura Blvd. near the Sherman Oaks Galleria and we are looking for experienced and responsible Front Desk staff to join our team. We also have an opening for an Assistant Store Manager for the right candidate with the proper experience.

The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to leave their dog with us. To deliver a great guest experience Front Desk staff members will check in and out guests efficiently, and make sure that all questions and concerns are answered.

- Answer, record and process all guest calls, messages, requests, questions or concerns
- Record guest preferences in the system
- Check guests in and out, including resolving any late or disputed charges
- Accurately process all cash and credit card transactions using established procedures
- Send out daily report cards to clients
- Handling of dogs on and off leash of 70 lb
- Make sure the store runs properly and efficiently

FRONT DESK POSITIONS REQUIRES AT LEAST 1 YEAR EXPERIENCE IN CUSTOMER SERVICE...Prior veterinary, dog daycare/boarding, or grooming salon experience preferred.

Requirements:

Applicants must be at least 18 years old and should be comfortable handling all types of dogs in a humane manner. Applicants should have a flexible schedule that allows them to work nights if necessary. You should be able to lift 50 lbs. and expect to be physically active for your entire shift including being on your feet for long periods of time. Front Desk staff are also expected to be able to spend large portions of their shifts, potentially their entire shift, inside the yard with the dogs if necessary. You should be able to work equally well either independently or as a team. Along with a strong work ethic and physical stamina, please be responsible, honest, patient and prompt; possess good verbal communication skills, a sense of humor and most importantly, a positive attitude.

For consideration please reply to this posting with your resume directly. Emails without resumes WILL NOT be considered.

Looking for part-time & full-time employees.

See www.dog-e-den.com for additional information.

Job Types: Full-time, Part-time

Pay: From $17.87 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule

Work Location: In person

Salary : $18