What are the responsibilities and job description for the Field Service Technician position at Document Solutions Inc?
Job Overview
Join our dynamic team as a Field Service Technician and become the vital link in delivering exceptional service and maintenance to our customers. In this energized role, you will troubleshoot, repair, install, and maintain office equipment at various client sites, ensuring optimal performance and safety. Your expertise will drive customer satisfaction and operational excellence while providing hands-on solutions that keep systems running smoothly. If you thrive in a fast-paced environment where your mechanical skills and leadership qualities shine, this is the perfect opportunity to advance your career!
Duties
- Diagnose and repair Office Copiers, Printers, and Scanners, using schematics and technical manuals.
- Install new devices according to manufacturer specifications and setup network connectivity.
- Perform routine maintenance, inspections, and preventive care on diverse equipment to prevent breakdowns and extend lifespan.
- Read and interpret schematics, blueprints, and technical diagrams to troubleshoot complex mechanical/electonic issues effectively..
- Maintain detailed service records, work logs, and reports documenting repairs performed and parts used.
- Collaborate with clients to provide expert advice on system operation, maintenance needs, and upgrades.
Experience
- Proven experience as a service technician with a focus on appliance repair, HVAC/R systems, refrigeration or mechanical systems repair.
- Strong knowledge of schematics, technical manuals, and mechanical drawings for troubleshooting purposes.
- Hands-on experience with basic networking functions including print drivers, scan to email and scan to SMB.
- Demonstrated leadership skills with the ability to guide team members or coordinate work at job sites.
Embark on a career where your technical expertise makes a real difference! We’re committed to supporting your growth through comprehensive training opportunities while fostering an energetic environment that celebrates innovation and teamwork. Join us in delivering top-tier service that keeps our clients’ systems running flawlessly!
Pay: $19.00 - $25.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Opportunities for advancement
- Paid time off
Work Location: In person
Salary : $19 - $25