Hybrid Inside / Outside Sales Representative

Company Description

Located in the heart of downtown New Orleans, DocuMart is a leading provider of high-quality commercial printing services. We specialize in offset and digital printing, large format, direct mail, and custom print solutions for businesses across the region. Our clients range from small local shops to large corporate enterprises—and we pride ourselves on fast turnaround times, exceptional quality, and unmatched customer service.

Role Description

We’re seeking a dynamic, results-driven Hybrid Sales Representative to join our growing team. This role will combine outside sales (client visits, prospecting, networking) with inside sales (inbound inquiries, account management, quoting). The ideal candidate is motivated, personable, and has a strong understanding of B2B sales—ideally within the print, marketing, or creative services industries.

Key Responsibilities

• Prospect and develop new business opportunities through cold calling, networking, and client referrals.
• Maintain and grow relationships with existing clients by providing exceptional service and solutions.
• Meet with potential and existing customers throughout the Greater New Orleans area to assess needs and present print solutions.
• Handle inbound leads, prepare quotes, and manage the sales cycle from inquiry to delivery.
• Collaborate with production and design teams to ensure client needs are met accurately and on time.
• Maintain a CRM with updated contact, activity, and pipeline information.
• Meet or exceed monthly and quarterly sales targets.

Qualifications

• 2 years of B2B sales experience (print or marketing industry experience is a plus).
• Strong communication and interpersonal skills.
• Self-motivated with excellent time management and organizational skills.
• Comfortable with both field and office work – must be willing to travel locally for client visits.
• Proficient in Microsoft Office and CRM systems
• Knowledge of printing processes, paper types, file formats, and finishing options is preferred (but not required).

What We Offer

• Competitive base salary commission
• Hybrid work schedule (office and field, never remote/ home work)
• Health and dental benefits
• Paid time off and holidays
• Supportive team environment with room for growth
• Phone stipend, and mileage reimbursement
• Paid parking spot downtown
• 401K Match

Job Type: Full-time

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Paid training

Work Location: In person