What are the responsibilities and job description for the Front Office Coordinator position at Doctors of Physical Therapy?
Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance? If you answered yes, then we have a fantastic opportunity for you!
Empower Physical Therapy is currently seeking a Full-Time Front Office Coordinators for our Scottsdale Thompson Peak clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.
Why You'll Love Working with Us…
Team Culture:
What’s in a Day’s Work?
• Greet and assist all visitors and respond to all inquiries appropriately
• Provide general service orientation to patients
• Review insurance eligibility and benefits
• Secure payment authorizations and collect co-pay
• Provide Patient Service Functions
• Manage all incoming calls and message distribution
• Schedule patients
• Maintain office and lobby appearance; ensure all office equipment is in working order
What You Bring to the Team:
What We Offer:
Work Environment:
This job operates in an outpatient clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMAND CAPACITY:
• Frequently use computer keyboard, monitor and mouse
• Extended use of computer monitor
• Ability to lift up to 20 lbs.
• Required to sit or stand for long periods of time
• Occasionally required to bend, stretch or stoop
• Occasional exposure to heat and cold
If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.
Empower Physical Therapy is currently seeking a Full-Time Front Office Coordinators for our Scottsdale Thompson Peak clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.
Why You'll Love Working with Us…
Team Culture:
- Collaborate with a team that values professionalism and fun.
- Foster a safe, warm, and friendly clinic atmosphere.
- Take initiative and support your team, regardless of your title.
- Work together to solve challenges and celebrate successes.
- Always aim to exceed patients' expectations in every interaction.
What’s in a Day’s Work?
• Greet and assist all visitors and respond to all inquiries appropriately
• Provide general service orientation to patients
• Review insurance eligibility and benefits
• Secure payment authorizations and collect co-pay
• Provide Patient Service Functions
• Manage all incoming calls and message distribution
• Schedule patients
• Maintain office and lobby appearance; ensure all office equipment is in working order
What You Bring to the Team:
- Must be 18 years or older.
- High School Diploma or GED required.
- Friendly and approachable personality; you love interacting with people.
- 1 year of previous Physical Therapy or medical front office experience highly desirable.
- Dedication to providing excellent customer service in every interaction.
- Thrive in a fast-paced environment, able to adjust to changing demands.
- Comfortable with computer systems and software.
- Willingness to support and collaborate with your teammates.
- Eager to learn and grow, open to feedback, and always seeking to improve.
What We Offer:
- Clinical Productivity Incentive Program
- 401k Plan Contribution
- Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 6 Paid Holidays
- Company paid medical, life and disability insurance benefits.
- Referral Program
- Pet Insurance
- Employee Assistance Program
- Cutting edge tools and resources to navigate your workload efficiently.
Work Environment:
This job operates in an outpatient clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMAND CAPACITY:
• Frequently use computer keyboard, monitor and mouse
• Extended use of computer monitor
• Ability to lift up to 20 lbs.
• Required to sit or stand for long periods of time
• Occasionally required to bend, stretch or stoop
• Occasional exposure to heat and cold
If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.