What are the responsibilities and job description for the Coordination of Benefits (COB) Coordinator position at DOCTORS HEALTHCARE PLANS, INC.?
Responsibilities:
- Analyze, process, research and adjudicate claims that involve other insurance carriers.
- Process and monitor COB claims according to CMS guidelines.
- Investigates members for other insurance through phone calls and correspondence but not limited to claim adjustment requests or appeals.
- Responsible for send and monitor questionnaires / letter sent to members and providers.
- Responsible for timely processing of COB claims.
- Maintains quality standards in all research and adjustment functions.
- Enter claims or verify data entry for accuracy and completeness.
- Uses online policies and procedures to ensure accuracy in claims processing.
- Acts in liaison to providers and members for special claims handling.
- Contributes to team effort by accomplishing related results as needed.
- Communicates effectively with other professional and support staff in order to achieve positive customer outcomes.
- Promotes and contributes to a positive, problem-solving environment.
- Complies with company policies and procedures and maintains confidentiality of customer medical records in accordance with state and federal laws.
- Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.
- Participates in meetings, training and in-service education, as required.
- Performs other duties as assigned.
- Excellent oral and written communication skills
- 1 – 3 years of Health claims processing experience
- Working knowledge of COB and MSP preferably
- Working knowledge of medical terminology
- Working knowledge of current Medicare Advantage operational and regulatory guidelines established by CMS, AHCA and other federal and state regulatory guidelines.
- Excellent organizational skills
- Ability to work well under pressure in difficult situations
- Bilingual: English / Spanish (Required)
Note: This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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