What are the responsibilities and job description for the Office Manager position at Doctor Sprinkler Irrigation Service?
Overview
Doctor Sprinkler is seeking a highly skilled and experienced Office Manager, who will ensure the smooth and efficient operation of the office by overseeing administrative functions and support operations. This role involves managing staff, finances, customer relations, and contributing to marketing efforts. The ideal candidate will have a strong background in office management and a passion for enhancing the quality of services provided.
Responsibilities
- Staff Management: Recruit, train, and supervise administrative staff. Manage payroll, benefits administration, and time off. Conduct performance evaluations and provide coaching/discipline as needed. Foster a positive and productive work environment.
- Financial Management: Prepare invoices, manage accounts receivable, and collections. Assist with budget preparation and monitor expenses. Analyze financial variances and report on financial status.
- Process Improvement: Develop and implement efficient office procedures and systems. Evaluate system results and update procedures as necessary.
- Customer Relations: Maintain excellent customer relationships through conflict resolution and ensuring professional service from office and field staff.
- Marketing Support: Assist with marketing campaigns, including email and online advertising. Manage online reviews.
- Record Keeping: Develop and maintain organized filing and retrieval systems.
Qualifications
- Bachelor’s Degree in Business Administration, Human Resource Management, or a related field.
- Minimum of 5 years of relevant experience.
- Strong communication, organizational, and interpersonal skills.
- Experience in staffing, quality management, and process improvement.
- Proficiency in using office software and technology, including Quickbooks and Google Suite.
- Experience in scheduling and efficient service route management.
- Experience with small business management is a plus.
Physical Requirements
- Ability to perform standard office tasks, including occasional lifting and use of computer equipment.
- Ability to communicate effectively in English, both verbally and in writing.
Work Environment
- Indoor office environment, separate from shop activity.
This position offers an opportunity to make a significant impact within our organization while nurturing a positive and productive environment for both staff and clients. If you are passionate about administration in the irrigation field and possess the required qualifications, we encourage you to apply.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $25