Medical Assistant

Float Medical Assistant Talent Profile

1. Key Qualifications

• Certification: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Nursing Assistant (CNA) or equivalent preferred
• Experience:

– 1–3 years of experience in a clinical setting preferred
– Experience with electronic health records (EHR) systems
– Basic knowledge of medical terminology and anatomy

2. Core Skills

• Clinical Skills:

– Taking vital signs
– Performing Point-of-Care Testing
– Performing EKGs, phlebotomy, and other diagnostic tests
– Assisting with minor procedures
– Ensuring infection control and safety protocols

• Administrative Skills:

– Managing patient flow and supporting providers as needed
– Maintaining accurate patient documentation
– Coordinating referrals and pre-authorizations
– Handling inventory and supply restocking

• Interpersonal Skills:

– Strong communication and active listening
– Compassionate, patient-first care approach
– Ability to work effectively with multiple teams across locations
– Professional and calm under pressure

3. Key Attributes

• Flexibility:

Willingness to work across multiple sites and adjust to different team workflows and provider preferences.

• Adaptability:

Able to pick up shifts with short notice, learn quickly, and navigate changing environments with ease.

• Professionalism:

Reliable, punctual, and committed to upholding company standards regardless of location.

• Initiative:

Takes ownership of patient care and supports clinic needs proactively without being asked.

4. Performance Indicators

• Smooth integration across multiple locations
• Timely and accurate documentation in ECW or relevant EHR systems
• Positive feedback from patients and providers across sites
• Demonstrates flexibility by quickly adapting to different site workflows
• Maintains professionalism, teamwork, and clinical accuracy even on short-notice shifts

5. Role Overview

The Float Medical Assistant plays a vital role in supporting patient care across multiple DOCS locations. This position is scheduled as needed and picks up shifts based on coverage needs, including weekends or evenings if applicable. The ideal float MA brings consistency, adaptability, and high-quality patient care to every clinic they support.

6. Ideal Candidate Profile

A dependable and adaptable Medical Assistant who thrives in a dynamic work environment. This individual is flexible, collaborative, and eager to step in where needed—always with a patient-first mindset. They are skilled at quickly building rapport with both patients and clinic staff and remain calm, professional, and efficient in any setting. Their work reflects our core values: Patients Over Everything, Trusted Companion, and Strive for Excellence—no matter where they are assigned.