Clinic Operations Executive - Coos Bay / North Bend

IMPORTANT: Please visit www.advancedhealth.com/careers for a full job description and to formally apply.

Southwest Oregon Independent Practice Association (SWOIPA) has an immediate position vacancy for a highly-accomplished Clinic Operations Executive (Executive Director). SWOIPA is in the early stages of standing-up a new multidisciplinary outpatient clinic, and seeks an executive who is immediately available to assist in the design and development of the clinic, and ultimately lend leadership to and direct its full-scale implementation. Successful candidates will document progressively responsible and successful work experience in a small hospital or outpatient setting over the course of at least five years. Prior successful experience in leading the establishment of a new clinic venture would be highly valued. Minimum qualifications include a bachelor’s degree in a relevant field of study, although possession of a master’s degree and/or related clinic management certification (MGMA, Six Sigma, FACHE) is preferred.

Classification: EXEMPT | Status & Schedule: FULL-TIME, MONDAY – FRIDAY, 8AM – 5PM
Location: Reports to the Coos Bay and/or North Bend area office location(s)
Salary: $5,769.23 - $8,653.85/BI-WEEKLY
Department: ADMINISTRATION | Reports to: CHIEF EXECUTIVE OFFICER

Supervision Exercised: Directly supervises all clinic operations and related personnel, including outsourced operational services; shares administrative supervision of licensed and credentialed personnel and operations with The Clinic’s Medical Executive

Job Purpose: Clinic Operations ExecutiveThis position is responsible for leading and directing a multi-disciplinary outpatient medical practice, with a firm emphasis on patient-centered and team-based care. The Clinic’s Operations Executive oversees strategic and daily operations to maintain the highest standards of patient care and provider satisfaction, by using lean principles to achieve the lowest possible cost through enhancing operational efficiency and refining workflow processes, while at all times complying with complex regulatory requirements. The Clinic Operation’s Executive submits an annual operating budget for approval by the governing board, manages fiscal affairs in compliance with the adopted budget, and regularly reports on The Clinic’s financial status to the governing board. The position works in tandem with The Clinic’s Medical Executive to support and direct medical professionals, including physicians, mid-level practitioners, registered nurses, and licensed mental health professionals to ensure compliance with federal and state regulations. Additionally, the Clinic Operation’s Executive guides the governing board in establishing and implementing its strategic planning initiatives, taking the lead in strategic planning initiatives aimed at enhancing operational efficiency and refining workflow processes.

Qualifications, Education, and Experience

• Master’s degree in business, healthcare administration, or other related field is strongly preferred; although exemplary experience coupled with a Bachelor’s degree may be considered
• Seven to ten years’ of progressively responsible management experience in clinic operations
• Demonstrated experience in supervising clinical and non-clinical teams
• Demonstrated experience in fiscal- and budgetary management
• Prior experience in designing, developing, and establishing a clinic from the ground-up is highly preferred
• Practice Management Certification (MGMA, or similar) is preferred

Essential Responsibilities: Clinic Operations Executive

• Overseeing Operations: Manage day-to-day clinical operations and facilities, ensuring smooth functioning and adherence to protocols and regulations.
• Staff Management: Supervise and coordinate the work of administrative and clinical staff, including hiring, training, scheduling, and retaining.
• Regulatory Compliance: Stay abreast of healthcare regulations and ensure compliance with local, state, and federal laws, as well as accreditation standards.
• Clinic Coordination: Oversee patient care processes, with a strong emphasis on integrated team-based care, including appointment scheduling, patient flow, patient complaints and grievances, and coordination between clinical departments to ensure optimal patient experience and outcomes.
• Provider Credentialing: In partnership with The Clinic’s Medical Executive, oversee credentialing and recredentialing of all new and current providers, assisting with the completion of credentialing documents. Submit and follow up on credentialing of new providers.
• Payroll and Personnel Management: Oversee payroll operations to ensure accurate and timely processing, appropriate tax, benefit, and other deductions, and compliance with applicable federal, state, and local laws and organizational policies. Oversee employment verifications, garnishments, child support orders, and Employment Department communications, and ensure accurate maintenance of employee payroll records.
• Quality Assurance: Oversee quality improvement initiatives to enhance patient care, safety, and satisfaction, and monitor outcomes through data analysis and performance metrics.
• Resource Allocation: Allocate resources effectively, including equipment, supplies, and staffing, to meet patient needs and optimize clinical efficiency. Appropriately order office and medical, including vaccines supply. Allocate specific department costs accordingly.
• Company Communications: Organize and disburse company and community information as it relates to The Clinic.
• Ensure compliance with company policies and procedures as applicable to area(s) of responsibility.
• Handle confidential information and materials appropriately and maintain a secure work area.
• Other duties as assigned.

IMPORTANT: Please visit www.advancedhealth.com/careers for a full job description and to formally apply.

Pay: $150,000.00 - $225,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee assistance program
• Employee discount
• Family leave
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Pet insurance
• Professional development assistance
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $150,000 - $225,000