Inside Sales

Inside Sales Representative — DockStar Industrial (Andrews, SC)

Overview

DockStar Industrial, a leader in loading dock and material handling solutions, is seeking a motivated Inside Sales Representative to join our headquarters team in Andrews, SC. The position supports field sales and drives business growth by qualifying leads, providing product guidance, nurturing prospects, and maximizing sales opportunities through digital and legacy channels. This is a key role in accelerating revenue and strengthening customer relationships as DockStar scales nationally.

Duties and Responsibilities

• Lead Qualification & Nurturing: Act as the first responder for all incoming sales leads—via calls, web forms, chat, and tradeshows. Manage and build the sales pipeline, qualify prospects, and facilitate warm hand-offs to Regional Account Managers (RAMs) to enable focused outside sales activity.
• Market Intelligence: Research and build account and project intelligence using tools such as Zoom Info, Lead Lander, HubSpot, LinkedIn, and Building Connected. Collaborate with RAMs to support account and project targeting for field visits and territory management.
• E-Commerce Support: Serve as a product expert and customer resource for the DockStar ecommerce storefront, supporting incoming customer inquiries, web chats, and order-related communications.
• Appointment Setting & Scheduling: Assist with proactive outreach and appointment setting for RAMs, including contractor engagements and Lunch & Learn events.
• Sales Administration: Use CRM tools (HubSpot, Glean Quote, eCommerce site) to track activities, update sales records, generate sales quotes, and ensure smooth, timely hand-offs to the field team.
• Customer Service: Deliver exceptional phone and email communication, supporting order follow-up, customer onboarding, and referrals.

Desired Qualifications

• 3 years of professional inside sales experience, ideally in manufacturing, material handling, or industrial equipment sectors.
• Strong organizational, communication, and relationship-building skills.
• Technical aptitude and experience with CRM and sales enablement platforms (Zoom Info, HubSpot, LinkedIn, eCommerce, etc.).
• Positive team orientation, high level of initiative, and attention to detail.

Compensation and Benefits

• Base Salary Range: $47,500–$62,500 annually, depending on experience and qualifications.
• Entry level: $36,700–$47,700 (for 2–3 year's experience)
• Experienced: $48,000–$62,500 (5 years or degree)
• Top tier: Up to $68,000 for seasoned professionals or team leads
• Incentives: Bonus based on targets and revenue growth.
• Benefit package, ongoing training, and advancement potential.

Location and Schedule

• Position is based on-site at DockStar Industrial HQ, Andrews, SC.
• Standard business hours

This position blends sales enablement, customer engagement, and digital sales support for a best-in-class manufacturing team. Candidates with a blend of industrial and digital sales experience are especially encouraged to apply.

About Us:

DockStar Industrial is revolutionizing the loading dock equipment market with innovative solutions designed to enhance safety, efficiency, and productivity in modern manufacturing facilities. As the only factory-direct loading dock equipment manufacturer, we provide a streamlined experience, delivering high-quality products and direct access to our expert team. Our commitment to excellence ensures that businesses can rely on us as a trusted, single-source provider for a wide range of loading dock needs. With a focus on cutting-edge design and functionality, DockStar Industrial is dedicated to optimizing performance and creating safer, more effective operational environments.

Spry Manufacturing, and its affiliates, is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws.