What are the responsibilities and job description for the Assistant General Manager position at Dockside Pub?
Assistant General Manager (AGM) — Dockside Pub (Swampscott, MA)
Location: Swampscott, MA
Job Type: Full-Time
Pay: $65-75,000/salary, depending on experience
Schedule: Nights & weekends required (Friday evening and Saturday evening availability strongly preferred)
Dockside Pub is a small, busy, full-service neighborhood restaurant (60–80 seats) focused on great food, great drinks, and genuine hospitality. We’re hiring a hands-on Assistant General Manager to help lead daily operations, run excellent shifts, coach the team, and uphold standards.
What You’ll Do
- Lead shifts on the floor: set pace, support the bar and dining room, and deliver standout hospitality
- Coach FOH staff in real time (servers, bartenders, hosts, support) on steps of service, urgency, and teamwork
- Execute strong opening/closing routines, side work, cleanliness, and organization every shift
- Handle guest issues and service recovery professionally and quickly
- Support the GM with training, scheduling coverage, and team accountability
- Follow and enforce cash handling, POS accuracy, and comps/voids/discount policies
- Assist with inventory organization/spot checks, receiving, and vendor follow-up as needed
- Maintain compliance with MA safety, sanitation, and responsible alcohol service standards
What We’re Looking For
- 2 years of restaurant leadership experience (AGM/shift manager/strong supervisor)
- Confident floor leader who stays calm under pressure and drives urgency
- Strong communication, reliability, and a guest-first mindset
- Comfortable with POS systems, basic shift reporting, and team coaching
- TIPS certification preferred (or willingness to obtain)
Why Dockside
- Competitive hourly pay based on experience
- A leadership role with real responsibility and room to grow
- A tight, community-focused restaurant where your presence matters
How to Apply: Reply with your resume and a short note about your leadership experience and availability (especially nights/weekends).
REQUIREMENTS
We are a family owned sea pub, thank you for checking us out!
Salary : $65,000 - $75,000