What are the responsibilities and job description for the Busser position at Docks Oyster Bar?
Open Call for Bussers!
Please stop by the restaurant today & tomorrow 3pm-5pm for an interview.
Established in 1987, Docks Oyster Bar specializes in bringing the freshest seafood to Manhattan. Located in the heart of midtown, the expansive bar and tables lining the windows of 3rd Avenue and 40th Street further creates a timeless New York atmosphere. We pride ourselves on our well prepared food, outstanding service, great wine list, and unforgettable ambience to keep guests coming back time and time again.
The Opportunity
The Busser/Service Assistant is responsible for assisting servers with water/refilling, bussing, and running food throughout the shift. This role is responsible for making sure dishes are cleared and the tables are wiped down in a timely manner. Cleanliness and positivity in guest interactions as well as staff interactions is a must.
What You'll Be Doing
- Assist servers in providing excellent service and ensuring guest satisfaction.
- Set up and service of water, bread, and coffee.
- The ability to learn and follow steps of service. Practice effective table maintenance.
- Cleaning, clearing, and resetting tables to ensure they are ready for the next guest.
- Keep the restaurant clean, stocked, organized, and visually appealing. Maintaining health and safety regulations in all work areas and the dining room.
- Greeting every guest, you interact with in a friendly and welcoming manner.
- Offering assistance and accommodating guest requests whenever possible.
- Offering a warm farewell and thank you to every guest as they leave the restaurant.
- Immediately notifying management of any guest complaints, including any interactions with a guest that lead you to believe that the guest is not 100% happy with their visit.
Requirements:
- A minimum 1 year of busser experience in a well-rated restaurant.
- The inclination and ability to be friendly and engaging with team members and guests.
- The ability to multi-task and prioritize while remaining calm and professional in a fast-paced environment.
- Understanding of hygiene and safety rules.
- Ability to perform the physical requirements of the job, carry up to 40 pounds, walk and stand for shift duration.
- Commitment to maintaining availability that aligns with needs of the business
Dock's is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.