CORRECTIONS SUPPORT SPECIALIST 1, 2 or 3

About this Job

At the Louisiana Department of Corrections, our mission is to promote public safety and strengthen communities through fair, professional, and responsive corrections services. We are committed to protecting the people of Louisiana with integrity, accountability, and a deep respect for the rights and dignity of all.

This position serves as an assistant to Probation and Parole Officer 1, 2, 3 and P&P Specialist (Agent). It may be utilized in all 21 district offices of the Division of Probation and Parole. Probation and Parole consists of 21 District Offices and three Regional Offices throughout the State of Louisiana and is responsible for the supervision of more than 57,000 offenders with 753 total authorized positions.

• Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
• Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.
• Using Data: The ability to use relevant and valid data to inform a recommendation for action.

Why work for DOC?

• Culture: DOC values and supports employees through numerous recognition programs, creating a sense of community, prioritizing internal promotional opportunities, clear communication, and professional development.
  • Growth: Professional growth is encouraged at DOC through numerous avenues.
  • Benefits: DOC offers a generous benefits package including; a defined benefit pension plan, health insurance that is also available post retirement, at least 10 paid holidays, sick and annual leave that rolls over from year to year, paid or time off accrued for hours worked over 40 per week, a deferred compensation plan, a flexible benefits plan, alternate work schedules etc. Alternative work schedules including 4/10’s MAY be an available benefit for certain positions upon meeting the policy requirements.

Please visit our website by clicking here to learn more about DOC, our facilities, and our mission.

Minimum Qualifications

Three years of experience in administrative services; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

• Performs advanced administrative and technical functions related to the intake and onboarding of offenders entering probation or parole supervision. Coordinates and schedules intake appointments, confirms offender arrival and identification, and ensures all required forms, documents, and supporting materials are obtained prior to processing.

• Conducts comprehensive examinations of legal documents, including court minutes, plea agreements, sentencing orders, judgments, warrants, bonds, and related filings, to determine accuracy and completeness. Interprets complex legal language and extracts essential case information for entry into multiple interconnected departmental and statewide information systems.
• Identifies discrepancies, omissions, or inconsistencies in documentation and initiates corrective action with courts, district attorneys, and law enforcement agencies. Performs detailed criminal history research using state and national databases and conducts AFIS fingerprint processing.
• Provides offenders with clear procedural instruction, completes all intake documentation, prepares case files, purges closed files, and formally closes out offender cases in compliance with retention and policy standards.
• Researches all available resources when assisting P&P Agents conducting pre-sentence, post-sentence and pre-parole investigations. Follow-up on victim information such as determining losses incurred as a result of the offense. Obtain victim’s input as to subject’s sentencing and/or release on parole.
• Investigates warrant cases by utilizing federal, state and local databases, coroner records, Bureau of Vital Statistics to determine location of absconders.
• Serves as the primary public-facing representative of the District Office. Works directly with offenders to verify reporting status, provide guidance, answer questions, distribute forms, and ensure compliance with supervision requirements.
• Work for (support) the Corrections Support Supervisor, Probation and Parole Officer 1, 2, 3 and P&P Specialist (Agent)

Appointment Type: PROBATION, or PROMOTION OF A PERMANENT, CLASSIFIED LOUISIANA STATE EMPLOYEE

• Current permanent status classified LA State employees may be required to accept a probational appointment if accepted.
• An employee selected for a promotion may be required to serve a trial detail prior to being permanently promoted.
• This posting may also be used to fill a vacancy as a temporary job appointment. If filled as a temporary job appointment, should a permanent position become available, the employee may be converted to a probational appointment.

• Filled at the highest level of experience of the selected applicant.
• Salary depends on level of experience.

Other Important Information:

• This is a 24 hour facility.
• Applicants may be required to work shift work.
• This Agency is a Drug-Free Workplace.

How to Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be acceptedin lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy, contact:

Laura Guillory

Probation & Parole Human Resources Department

DOC_P&P_HR@la.gov