Integrated Solutions Engineer – Level 1

We’re Dober – It’s Nice to Meet You!

We’re passionate people with soulful dedication to making our world a better, cleaner place through exceptional chemistry and brilliant technology. For over 60 years, Dober has delivered innovative chemistry and software solutions to solve our customers’ most challenging problems.

We offer a comprehensive benefits package that includes medical, dental, and vision coverage, short-term and long-term disability insurance, life insurance, paid time off (PTO), paid parental leave, volunteer time off, and a Calm app membership. Our expanding wellness program supports your overall health and work-life balance.

Our entrepreneurial spirit, and belief that none of us is as smart as all of us, helps us challenge the status quo of current industry norms. We believe water can be treated naturally, equipment can be cleaned safely, and operations can be run more efficiently. Our founder’s vision that “Development is the heartbeat of this company” lives on today.

Speaking of development and innovation, one of our key product lines is Spindle – the product line this position will be supporting and working within. Spindle is a technology company that builds the infrastructure for industrial operations to measure and improve their performance. Businesses of every size – from startups to public companies – use our software to collect data and manage their industrial operations more efficiently.

The Opportunity:

The Integrated Solutions Engineer (Level 1) is responsible for supporting the configuration, preparation, and enablement of hardware used in customer implementation projects and support needs. This role works closely with the Hardware Product Manager to configure devices, assist in hardware testing, and help streamline the order placement and configuration workflow. This position requires full-time onsite work in a warehouse environment and offers the opportunity to grow into customer-facing responsibilities over time.

Key Responsibilities

• Configure hardware components for implementation projects and support requests, including Aruba access points, tablets (Mimo and Samsung), displays, IoT devices, temperature hardware, and RFID readers/antennas.
• Assist with testing and validation of new devices and participate in vendor selection processes under the direction of the Hardware Product Manager.
• Ensure a seamless, efficient, and consolidated process from support ticket to hardware configuration.
• Follow established configuration standards and documentation to ensure consistent and accurate hardware setup.
• Create, update, and maintain documentation related to hardware configuration, setup procedures, and operational processes.
• Collaborate with internal teams, including Support, Implementation, Product, and Engineering.
• Learn and follow internal processes related to system installation, prototypes, testing, and technical feasibility.
• Contribute to quoting and estimating efforts as experience grows.
• Support limited customer-facing activities, with opportunities for expanded interaction as skills develop.
• Participate in occasional local (Chicagoland area) customer site visits for training and operational exposure.

Required Qualifications

• Bachelor’s degree in Engineering, Information Technology, Computer Science, or a related field; or equivalent practical experience.
• Basic understanding of hardware implementation, networking concepts, and engineering fundamentals.
• Ability to work with hardware components, wiring, and technical tools.
• Familiarity with ticketing and task management systems such as Asana and Zendesk.
• Proficient in Microsoft Outlook, Teams, and Excel for communication, coordination, and basic data management.
• Comfortable using documentation tools such as Confluence.
• Strong communication skills, with the ability to document clearly and collaborate across teams.
• Ability to work independently and follow structured processes.

Preferred Qualifications

• Experience configuring networking hardware (e.g., Aruba, Fortinet) or servers (Dell tower or rack).
• Prior work in a software company with hardware components, IoT devices, or RFID technology.
• Support or customer-facing experience.
• Exposure to hardware testing, troubleshooting, or implementation workflows.
• Exposure to Fortinet devices is a plus but not a requirement.

Work Environment & Physical Requirements

• Primary work will be completed in a warehouse environment, which may experience fluctuating temperatures.
• Must be able to lift and move hardware independently, including displays up to 55”
• Requires use of hands for hardware configuration, wiring, and general setup tasks.
• Comfortable working full-time onsite at the Woodridge, IL facility.
• Flexible start and end times may be available based on business needs.

Experience Level

• Level 1 (P01 – Entry)
• Work is closely managed and involves projects of limited complexity.
• Typically requires 0–2 years of related experience.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Ability to Commute:

• Woodridge, IL 60517 (Required)

Work Location: In person

Salary : $75,000