What are the responsibilities and job description for the IT Support Specialist position at Dobbs Tire And Auto Centers?
At Dobbs Tire & Auto Centers, we’re not just in the business of automotive and tire service—we’re building a smarter, more connected future for our stores, teams, and customers. Our IT team plays a key role in that mission, and we're looking for an IT Support Specialist who’s ready to roll up their sleeves and make an immediate impact.
If you're a natural problem-solver who loves technology and thrives in a fast-paced, hands-on environment, this could be the perfect fit for you.
What You’ll Do
As our IT Support Specialist, you'll support both our corporate office and retail store locations—on-site and remotely. From troubleshooting and maintaining systems to implementing new tech solutions, you'll be at the heart of everything that keeps our operations running smoothly.
Here’s what your day-to-day might include:
- Resolving technical issues across our locations, working directly with team members and external support partners
- Rolling out system updates and helping us implement smarter, more efficient tech solutions
- Managing hardware and tool inventory to keep projects running without delay
- Creating helpful documentation and support resources for our internal teams
- Collaborating with a passionate, experienced IT team that’s dedicated to continuous improvement
What We’re Looking For
We’re looking for someone who’s both technically skilled and customer-service focused—a true go-to resource for our team.
You’ll need:
- 2–3 years in enterprise IT support, ideally in a multi-location retail or service environment
- Experience with POS and VOIP systems
- Familiarity with Microsoft 365, Azure, InTune, and Entra
- Experience installing and managing Windows PCs, printers, and related hardware
- Strong communication skills and a solution-first mindset
- Willingness to be hands-on and flexible—sometimes nights, weekends, and holidays
- Physical ability to lift up to 75 lbs and work in tight spaces (think network closets or under desks)
Even Better If You Have:
- A background in automotive, retail, or other service-based industries
- Experience working cross-functionally with HR, finance, or operations
Why Work With Us?
We’re a growing company with big goals—and that means big opportunities for you. You’ll be joining a supportive, close-knit team where your voice matters and your work makes a real difference. Whether you’re improving day-to-day operations or helping launch new systems, you’ll be building the tech that powers our future.
About Dobbs Tire & Auto Centers:
Dobbs Tire & Auto Centers is a trusted leader in tire and automotive service, proudly headquartered in High Ridge, Missouri. Ranked among the top 25 independent tire dealers in the U.S., we’ve grown from a single store in 1976 to over 1,200 dedicated associates across Missouri, Illinois, Texas, and Ohio.
With locations in St. Louis, Columbia, Cape Girardeau, Longview, Cleveland, and more, we’re committed to delivering expert automotive care and unbeatable customer service to the communities we call home. At Dobbs, our vision is to be the nation’s most trusted auto repair provider—and that starts with our people. We invest in our team, fostering growth and long-term careers that make a real impact. Join us, and be part of a company where your work matters and your potential is limitless.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
